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MRB141's avatar
MRB141
Seasoned Newcomer
13 days ago
Solved

Sims 4 - Stuck on Blue Screen before loading in

Hi I'm new around here and this is my first time writing a discussion so don't judge me. Whenever I try to boot up Sims 4 it shows this screen (the image above) and stays on this screen for a so...
  • puzzlezaddict's avatar
    11 days ago

    MRB141​  Please remove your Mods folder and test again.  There have been several patches since you last played, and it would be very surprising if none of them broke any of your mods.  Longer loading times are a milder symptom of a broken mod or cc item, and other causes would typically affect other loading screens as well, or performance in general.

    If that doesn't help, playing in a clean user folder.  Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop.  When you launch the game, a clean folder will spawn with no content.  (Your saves and other content will be intact in the folder you've moved but temporarily unread by the game.)  Let me know whether it helps, and if it doesn't, you can restore the old folder.

    If you have the same longer loading screen in the clean folder, please also let me know what antivirus you use and whether it's showing any recent actions related to Sims 4 or the EA App.