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yuwerly's avatar
6 years ago

sims 4 // green boxes create a sim

hi simmers!

😉 😉

I have a problem.

🤨 🤨

I began playing sims 4 again after a long time since I've been pretty busy with school lately. so I suddenly decided to begin playing it again since I got the idea to...

I was so excited until I started the game and I went to create a family.

Then a green box appears on each of the normal sims 4 clothes...

I ignored it and thought that it would go away but it didn't. the whole experience for me just got worse...

I began playing the game when I was done with the family and then when it opened this happened:

Do you see those blue icons? what even are those?

+ the sims share the same actions, which is not supposed to be happening.

then when I try to see their needs this happens...

like nothing comes up?! except for these little ''w's'' in the corner! and also a book and a little line or what it is...

then when I was trying to move my household the other day this happened...

I can't click on the arrow and choose what option I want to choose!

same in the gallery when I try to place down a household I can't click on the little arrow to get my options...

and then my last problem, the game crashes, freezes

when I go into build mode and try to build something it works pretty well but then when I go back into live mode again it kinda goes crazy and bananas.

it looks like this:

I can't click on get anything to happen when I click on something nor save my game. It's like stuck in preview mode and I can't get out of it... I can't go to the cheat window either.

In the end, I have to force quit my game and it's annoying because I lose all my progress and hard work I put into the game.

These things make me less interested to open my computer and start sims 4!

things you might need to know...

- I have mods installed.

- I have tried to remove some mods, still doesn't work...

- this has happened continuously for about 2 months now...

I don't know what to do anymore,

help me, please!!

// Sincerely, Yuwerly.

😇 eaangel:

10 Replies

  • @yuwerly  

    Please try moving your Mods folder to your desktop and delete the localthumbnailcache.package file, plus delete any other folder in the "'The Sims 4' folder with the word 'cache' in the title. If this fixes the situation you can re-add your Mods/CC one at a time to see if one was causing the issue. Please also check for updates for all Mods/CC.
    https://sims4.crinrict.com/eng/2014/09/general-troubleshooting/

    Let us know how it goes.


    SheriGR ☕ – I don’t work for EA
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  • @SheriGR

    thank you for reaching out so fast!

    - I deleted the localthumbcache.package file and it didn't work.

    - I deleted all my cache and that didn't work either.

    - I can't re-add all of my mods one at a time since I have over a thousand mods and it would take a lot of time and effort to do that.

    + checked out the website, I'll have to look more into it. 🙂

    do you have any other solutions that maybe could work?
    thank you!
  • SheriGR's avatar
    SheriGR
    Hero
    6 years ago

    @yuwerly 

    Since you have so many Mods, I would recommend the 50/50 Mod troubleshooting method:

    • Exit your game.
    • Move your Mods folder to your desktop. (Do not delete it – save this for later).
    • Restart the game so that it will recreate a new, fresh Mods folder. Do not re-add your Mods/CC, but instead enter the game and begin a new, vanilla (no Mods/CC) game. Enter that new, vanilla game-save to confirm if the issues are gone. Now exit your game.

    If that fixed the issue, now you need to troubleshoot your Mods/CC to find which Mods/CC are causing the issue. Use the 50/50 method as follows:

    • Divide your Mods/CC from the folder on your desktop in half.
    • Add one of the halves back into the game’s Mods folder. Now re-start the game and see if the issue is still gone in the vanilla/new game-save you made.
    • If the issue did not re-appear with those added Mods/CC you can try adding the 2nd half from the desktop. If the issues did re-appear, try only adding half of those mods and see if the issue is present in the game...
    • Continue in this pattern dividing the folders’ contents in half then half again as needed to eliminate in groupings which Mods/CC are causing the issue.

    Once you find the Mods/CC that are causing the issues, check with the Mod/CC creators for updates that may fix the issues.

  • I'll try. thank you.

    got another problem though, I don't know if this could be causing the bugs.

    I've gotten these types of messages from mc command centre:

    I also downloaded another script mod too and right after I downloaded it the bugs began happening... so I don't know if it's mc command centre that has developed the bugs or if it's the other script mod I downloaded.

    thank you! 🙂

  • SheriGR's avatar
    SheriGR
    Hero
    6 years ago

    @yuwerly Maybe you should check those particular Mods for updates before beginning the troubleshooting on the rest of them.

  • will do that, thank you ! 😉

    i'll come back when i know if it worked or not.

  • @yuwerly You've probably figured this out by now but the green boxes are caused by the more columns mod by weerbesu. He has an updated version in his Patron. (you don't need to be a member to download)
  • I was having this same issue. I went through all of my Mods removing and adding them to see what it was. I was really hoping it wasn't going to be my More Columns Mod but that was my issue. Once I removed that it no longer gave me an issue. Idk what is worse... only seeing half the items or only having two rows. (>_<)

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