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gisellegionne1's avatar
gisellegionne1
4 years ago
Solved

Sims 4 already installed but Origin asked to download, can't uninstall either

Hi, I am on Windows 10 and the game worked perfectly fine yesterday. Today when I wanted to play the game, Origin asked me to download the game as if I don't have the game installed on my laptop... ...
pc
  • puzzlezaddict's avatar
    puzzlezaddict
    4 years ago

    @gisellegionne1  Try trashing TS4_x64.exe, with Origin closed, and see if it lets you repair the game instead.

    If that doesn't help, what happens if you just click Download?  Origin might redownload the entire game, but then it should work.

    If downloading the whole game would take too long, you can use the files you already have to shorten the process.  Close Origin and move the Sims 4 folder in Origin Games elsewhere on your computer.  Open Origin, click the Download button, and when it starts, pause it.  Then move the contents of the Sims 4 folder you moved to the new Sims 4 folder in Origin Games.  Click Resume in Origin, and it should verify the files that are already present and download anything else missing.  It's still a good idea to let it redownload TS4_x64.exe instead of using your current copy though.

puzzlezaddict's avatar
puzzlezaddict
Hero+
4 years ago

@gisellegionne1  Try trashing TS4_x64.exe, with Origin closed, and see if it lets you repair the game instead.

If that doesn't help, what happens if you just click Download?  Origin might redownload the entire game, but then it should work.

If downloading the whole game would take too long, you can use the files you already have to shorten the process.  Close Origin and move the Sims 4 folder in Origin Games elsewhere on your computer.  Open Origin, click the Download button, and when it starts, pause it.  Then move the contents of the Sims 4 folder you moved to the new Sims 4 folder in Origin Games.  Click Resume in Origin, and it should verify the files that are already present and download anything else missing.  It's still a good idea to let it redownload TS4_x64.exe instead of using your current copy though.

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