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This happened to me too. I cleared my cache. It worked.
@SyetesiaLovez wrote:
Ever since I downloaded sims 4 city living, my sims get stuck. I've uninstalled everything out of my mods folder and still have this problem.If anyone knows what to do please respond as soon as possible thank you.
- ApprovedAnonymous9 years ago
I tried that and it still doesn't work. I don't know what more to do now. ☹️
- crinrict9 years agoHero+
Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199
You won't loose anything. Just make sure to not delete any files and make a backup.
Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.
- Options.ini (or just re-set all your settings manually)
- Tray Folder
- Screenshots/Videos/Custom music
- Rest of the save games (leave out slot_00000001.save which is the autosave)
- Custom content like clothing, hair, skins, make up ....
- Mods (one by one, making sure they all still work)
The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.