I am also having this issue. I have tried reinstalling the game, resetting the game folder, deleting cache, clean + reinstalled Nvidia graphics driver. Deleted cc. Uninstalled and reinstalled the EA app. Every time i play for a few sim hours and my game becomes unresponsive and time pauses and trees keep moving, the sims lighting even changes like its playing but I can't click on anything and all the sims stand still. Any suggestions?? I am so stuck. I have attached my DXDiag
How did you fix this please?
I saved and exited the game, restarted it, played with a different family for about 10 minutes or so and the issue seemed to resolve itself. I hope this helps you as well!
