Forum Discussion

Juuliazz's avatar
6 years ago

Sims 4 code not working

I just bought Sims 4 used and the code is not working. It just says "the product code you entered is not valid. And I don't know what to do. 

1 Reply

  • @Juuliazz Unfortunately, codes are tied to the account they are first redeemed on an that can't be changed.

    It's best to get a refund from where ever you bought it.