Did you check if your firewall/antivirus are not blocking the connection ?
That said, the gallery has been a bit wonky the past few days so it could just be a temp issue.
Can you access the web-gallery ok ?
Hey I just want to say thank you! I had just updated my antivirus and firewall before launching the game and when I launched the game it downloaded the new update for Sims 4. I assumed the update was the problem. I turned off my firewall and low and behold it freaking works again. Thank you. lol
I updated my antivirus and firewall and I did nothing. its saying that it can not locate any item in sims 4 community, can someone please help me.
@stewie6 Try right clicking the game in Origin, and choose 'repair game'.
Hi, any idea what the fix for this is, now?
I'm having the same issue. First off my sims wouldn't eat, so I followed advice to download and install a scripting fix. Then the houses wouldn't load so I again followed official advice to delete the contents of my saves and cache folders. At that point the cache folder on Win 10 became locked to OneDrive and would not let me open it.
Now I can't access any online content, including my own creations, and those are showing up as not being created by me in-game.
