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yeh its happening to me now for some time

@ptrsknnr122

Are you online on Origin?

@ptrsknnr122

Unfortunately where it says GO ONLINE on my screen it says GO OFFLINE thats why I presumed I was already connected so I went offline and it told me I was offline and to reconnect so I did and I still cant access anything from the community        There is just big red crosses thru the thumbnail pics and the message cannot locate this file keeps coming up

@ptrsknnr122

Okay. Try this:

White-list ts4.exe and ts4_x64.exe in windows defender and other security programs you use.

Run The Sims as administrator

Reset your files to factory settings.

• Make a backup; copy your The Sims 4-folder from C:\Users\Username\Documents\Electronic Arts to an external drive or somewhere else on your computer, for example your desktop.
• Rename the The Sims 4-folder in C:\Users\Username\Documents\Electronic Arts to The Sims 4_backup

• Open your Origin client and go to My Game Library, right-click The Sims 4 and choose Repair.

  

• Start the game, make a new save, and see if the error is gone. 
  (The game will have created a new The Sims 4-folder in your documents, this is supposed to happen)
  
  
  • If yes, continue
  • If no, post a reply telling us the error is still there
• Start putting folders back in the new The Sims 4-folder. Observe! After every file/folder, start the game and make sure it still works, before putting in the next one.
  • Options.ini - your game settings
  • Saves - your old saves. The sub-folders are not needed. If putting these back causes problem, try putting one back at a time.
  • Screenshots
  • Custom music - if you have any
  • Tray - your library objects; like lots, rooms and sims
  • Mods - your mods and cc, might cause problems when putting back

If putting back one of the folders was problematic and you did not work it out, please post a reply and we'll see if we can find what your problem is!

Source: https://help.ea.com/en-us/help/the-sims/the-sims-4/backing-up-and-resetting-the-sims-4/

Good Luck! 🙂