Forum Discussion
7 years ago
I can only seem to play 2-4 sims in my game before the sims become unresponsive. the only way i have found to fix this is to start a new game (which i am unable to do since the new update - the button wont click)
jpkarlsen
7 years agoHero (Retired)
Please post a DxDiag. https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
You can attach the txt file directly to your answer.
- 7 years ago
please see attached my DxDiag
- 6 years ago@jpkarlsen doesm't fix it for mac ☹️
- puzzlezaddict6 years agoHero+
@Miss_Kitty31 Can you please provide more details about the issue you're experiencing? Since you're on a Mac, it would be best to post in the Sims 4 Mac section, or you can post here and I can move it to that section. Troubleshooting in macOS is very different, which is why there are two separate tech sections.