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alluringsimmer's avatar
alluringsimmer
Seasoned Veteran
2 days ago

Sims 4 Constantly Crashing

I've been having the issue of my game crashing for a while now and have witnessed the issue both with and without mods. I've done a fresh reinstall, played in a new save, repaired my game, and cleared my cache and I am still not able to run the game successfully.

There's no specific time frame for the crashes, sometimes I can play for a couple hours before it crashes, sometimes it crashes on startup, and sometimes it crashes only 10-15 minutes in. 

The most recent crash happened with no mods or cc installed and it happened it about 10-15 minutes into gameplay.

DxDiag.txt160 KB
crashing

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  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    23 hours ago

    alluringsimmer  I can't download your dxdiag right now.  This may resolve in a few hours, so I'll check back later.  In the interim, on the off chance that you have a high-end Intel processor, there's a known issue with CPUs that the motherboard may overclock by default.  A BIOS update sometimes fixes the issue, so install one if there's a newer version available.  If you're not sure whether there is, your dxdiag may make that clear, depending on what manufacturer created your board.

    If your BIOS is already updated, or you want to experiment while you're waiting for a reply, you can try disabling CPU Turbo Boost in the BIOS Advanced settings, which is the workaround for people whose issue isn't resolved with a BIOS update.

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