Sims 4 crahes at launch
Hi my game crashes in the white screen at the beginning, wont even load anything and only runs for a few seconds. It has no mods, i deleted and reinstalled the game twice including ea, i updated the ...
Forum Discussion
Suie444 I've split your post into its own thread because the other thread was about a different type of crash and was a bit stale.
Thanks for the dxdiag, which shows that Sims 4 is crashing due to issues with the graphics driver or with the DirectX 9 to 12 translation, depending on the crash. So please try running the game in DirectX 11 mode instead. Here's how:
DirectX 11 (DX11) for The Sims 4 - A Step-by-Step Guide | EA Forums - 11811172
If that doesn't help, please look for new errors in the Reliability Monitor. Click Windows key-R and enter "perfmon /rel" without quotes, and you'll see a chart of errors and updates with a column for each day. Today is on the right.
Look for an error that happened at exactly the time of your most recent Sims 4 crash. If you find one, double-click it to see more details, then copy that info and paste it into a reply here. If you don't see a new error, check back in an hour or so—the Reliability Monitor doesn't always update right away.
Thank you very much but somehow my game fixed itself, i did nothing else after writing the comment and when i tried to open it like half an hour ago it worked, still thank you very much
Community Highlights
- EA_Cade12 months ago
Community Manager
