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Anonymous's avatar
Anonymous
10 years ago
Solved

Sims 4 Crashes Every Start Up

I recently downloaded The Sims 4 around a week ago, played it for about 6 hours with no trouble. However after a few days, I tried to launch the game only for it to crash. What happens is I launch the game, it opens to a black screen, and exits the window. The program still runs in the background, but always exits the window when I try to open it. I have the right specs for my computer, I've tried running in offline mode, repairing the game, and deleting all my custom content. I've tried everything any other forum would suggest, but to no avail.  Is there any way to fix the game from crashing every start up?

Thanks!

pc
  • crinrict's avatar
    crinrict
    10 years ago

    Your graphics drivers are from 2010.

    Try updating them through the Nvidia experience or download from the Nvidia site.

5 Replies

  • Anonymous's avatar
    Anonymous
    10 years ago

    System Model: GA-78LMT-USB3
    BIOS: Award Modular BIOS v6.00PG
    Processor: AMD FX(tm)-6300 Six-Core Processor (6 CPUs), ~3.5GHz
    Memory: 8192MB RAM
    Available OS Memory: 8174MB RAM
    Page File: 2940MB used, 13404MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7601.17514 32bit Unicode

    I've never done this before, but I hope this is what you're talking about!

  • crinrict's avatar
    crinrict
    Hero+
    10 years ago

    Could you please post the complete thing.

    Just attach the file to your post.

  • crinrict's avatar
    crinrict
    Hero+
    10 years ago

    Your graphics drivers are from 2010.

    Try updating them through the Nvidia experience or download from the Nvidia site.

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