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hcr9t9's avatar
hcr9t9
New Rookie
11 years ago

Sims 4 Crashes on Bootcamp MAC

My Sims 4 crashes after a few minutes of gameplay. I am running it via Bootcamp on my MAC. Here are my specs:

------------------
System Information
------------------
Time of this report: 9/4/2014, 19:26:11
       Machine name: HEATHER-PC
   Operating System: Windows 7 Professional 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.140303-2144)
           Language: English (Regional Setting: English)
System Manufacturer: Apple Inc.
       System Model: iMac12,1
               BIOS: Default System BIOS
          Processor: Intel(R) Core(TM) i5-2400S CPU @ 2.50GHz (4 CPUs), ~2.5GHz
             Memory: 4096MB RAM
Available OS Memory: 2280MB RAM
          Page File: 652MB used, 3907MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: Using System DPI
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7601.17514 32bit Unicode

------------
DxDiag Notes
------------
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
        Sound Tab 2: No problems found.
          Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
          Card name: AMD Radeon 6600M and 6700M Series
       Manufacturer: Advanced Micro Devices, Inc.
          Chip type: AMD Radeon Graphics Processor (0x6741)
           DAC type: Internal DAC(400MHz)
         Device Key: Enum\PCI\VEN_1002&DEV_6741&SUBSYS_6741106B&REV_00
     Display Memory: 1389 MB
   Dedicated Memory: 505 MB
      Shared Memory: 884 MB
       Current Mode: 1920 x 1080 (32 bit) (60Hz)
       Monitor Name: Generic PnP Monitor
      Monitor Model: iMac
         Monitor Id: APPA00C
        Native Mode: 1920 x 1080(p) (59.934Hz)
        Output Type: Internal
        Driver Name: aticfx32.dll,aticfx32.dll,aticfx32.dll,atiumdag.dll,atidxx32.dll,atiumdva.cap
Driver File Version: 8.17.0010.1280 (English)
     Driver Version: 14.100.0.0
        DDI Version: 11
       Driver Model: WDDM 1.1
  Driver Attributes: Final Retail
   Driver Date/Size: 4/17/2014 21:42:52, 1117184 bytes
        WHQL Logo'd: Yes
    WHQL Date Stamp:
  Device Identifier: {D7B71EE2-2401-11CF-DB76-4B47BEC2C535}
          Vendor ID: 0x1002
          Device ID: 0x6741
          SubSys ID: 0x6741106B
        Revision ID: 0x0000
 Driver Strong Name: oem39.inf:ATI.Mfg.NTx86.6.1:ati2mtag_VancouverA:14.100.0.0šŸ˜›ci\ven_1002&dev_6741
     Rank Of Driver: 00E62001
        Video Accel: ModeMPEG2_A ModeMPEG2_C
   Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
       D3D9 Overlay: Not Supported
            DXVA-HD: Not Supported
       DDraw Status: Enabled
         D3D Status: Enabled
         AGP Status: Enabled

-------------
Sound Devices
-------------
            Description: Speakers (Cirrus Logic CS4206A (AB 09))
 Default Sound Playback: Yes
 Default Voice Playback: Yes
            Hardware ID: HDAUDIO\FUNC_01&VEN_1013&DEV_4206&SUBSYS_106B0900&REV_1003
        Manufacturer ID: 1
             Product ID: 65535
                   Type: WDM
            Driver Name: HdAudio.sys
         Driver Version: 6.01.7601.17514 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 11/20/2010 05:00:21, 304128 bytes
            Other Files:
        Driver Provider: Cirrus Logic, Inc.
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

            Description: Digital Audio (S/PDIF) (Cirrus Logic CS4206A (AB 09))
 Default Sound Playback: No
 Default Voice Playback: No
            Hardware ID: HDAUDIO\FUNC_01&VEN_1013&DEV_4206&SUBSYS_106B0900&REV_1003
        Manufacturer ID: 1
             Product ID: 65535
                   Type: WDM
            Driver Name: HdAudio.sys
         Driver Version: 6.01.7601.17514 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 11/20/2010 05:00:21, 304128 bytes
            Other Files:
        Driver Provider: Cirrus Logic, Inc.
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
            Description: Microphone (Cirrus Logic CS4206A (AB 09))
  Default Sound Capture: Yes
  Default Voice Capture: Yes
            Driver Name: HdAudio.sys
         Driver Version: 6.01.7601.17514 (English)
      Driver Attributes: Final Retail
          Date and Size: 11/20/2010 05:00:21, 304128 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

            Description: Digital Audio (S/PDIF) (Cirrus Logic CS4206A (AB 09))
  Default Sound Capture: No
  Default Voice Capture: No
            Driver Name: HdAudio.sys
         Driver Version: 6.01.7601.17514 (English)
      Driver Attributes: Final Retail
          Date and Size: 11/20/2010 05:00:21, 304128 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

9 Replies

  • -------------------
    DirectInput Devices
    -------------------
          Device Name: Mouse
             Attached: 1
        Controller ID: n/a
    Vendor/Product ID: n/a
            FF Driver: n/a

          Device Name: Keyboard
             Attached: 1
        Controller ID: n/a
    Vendor/Product ID: n/a
            FF Driver: n/a

          Device Name: Apple IR Receiver
             Attached: 1
        Controller ID: 0x0
    Vendor/Product ID: 0x05AC, 0x8242
            FF Driver: n/a

          Device Name: Apple Keyboard
             Attached: 1
        Controller ID: 0x0
    Vendor/Product ID: 0x05AC, 0x0239
            FF Driver: n/a

          Device Name: Apple Keyboard
             Attached: 1
        Controller ID: 0x0
    Vendor/Product ID: 0x05AC, 0x0239
            FF Driver: n/a

    Poll w/ Interrupt: No

    -----------
    USB Devices
    -----------
    + USB Root Hub
    | Vendor/Product ID: 0x8086, 0x1C2C
    | Matching Device ID: usb\root_hub
    | Service: usbhub
    | Driver: usbhub.sys, 11/26/2013 20:14:25, 258560 bytes
    | Driver: usbd.sys, 11/26/2013 20:13:33, 6016 bytes

    ----------------
    Gameport Devices
    ----------------

    ------------
    PS/2 Devices
    ------------
    + HID Keyboard Device
    | Vendor/Product ID: 0x0000, 0x0023
    | Matching Device ID: hid_device_system_keyboard
    | Service: kbdhid
    | Driver: kbdhid.sys, 11/20/2010 04:50:10, 28160 bytes
    | Driver: kbdclass.sys, 7/13/2009 20:20:36, 42576 bytes
    |
    + Terminal Server Keyboard Driver
    | Matching Device ID: root\rdp_kbd
    | Upper Filters: kbdclass
    | Service: TermDD
    | Driver: i8042prt.sys, 7/13/2009 18:11:24, 80896 bytes
    | Driver: kbdclass.sys, 7/13/2009 20:20:36, 42576 bytes
    |
    + HID-compliant mouse
    | Vendor/Product ID: 0x0000, 0x0030
    | Matching Device ID: hid_device_system_mouse
    | Service: mouhid
    | Driver: mouhid.sys, 7/13/2009 18:45:08, 26112 bytes
    | Driver: mouclass.sys, 7/13/2009 20:20:44, 41552 bytes
    |
    + Terminal Server Mouse Driver
    | Matching Device ID: root\rdp_mou
    | Upper Filters: mouclass
    | Service: TermDD
    | Driver: termdd.sys, 11/20/2010 07:30:12, 53120 bytes
    | Driver: sermouse.sys, 7/13/2009 18:45:08, 19968 bytes
    | Driver: mouclass.sys, 7/13/2009 20:20:44, 41552 bytes

    ------------------------
    Disk & DVD/CD-ROM Drives
    ------------------------
          Drive: C:
     Free Space: 60.4 GB
    Total Space: 95.6 GB
    File System: NTFS
          Model: WDC WD5000AAKS-402AA0 ATA Device

          Drive: E:
     Free Space: 197.5 GB
    Total Space: 380.5 GB
    File System: HFS
          Model: WDC WD5000AAKS-402AA0 ATA Device

          Drive: D:
          Model: HL-DT-ST DVDRW  GA32N ATA Device
         Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), 11/20/2010 03:38:10, 108544 bytes

    --------------
    System Devices
    --------------
         Name: Intel(R) 6 Series/C200 Series Chipset Family SMBus Controller - 1C22
    Device ID: PCI\VEN_8086&DEV_1C22&SUBSYS_72708086&REV_05\3&11583659&0&FB
       Driver: n/a

         Name: 2nd generation IntelĀ® Coreā„¢ processor family DRAM Controller - 0100
    Device ID: PCI\VEN_8086&DEV_0100&SUBSYS_20108086&REV_09\3&11583659&0&00
       Driver: n/a

         Name: High Definition Audio Controller
    Device ID: PCI\VEN_8086&DEV_1C20&SUBSYS_72708086&REV_05\3&11583659&0&D8
       Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7601.17514 (English), 11/20/2010 04:59:29, 108544 bytes

         Name: Atheros AR938x Wireless Network Adapter
    Device ID: PCI\VEN_168C&DEV_0030&SUBSYS_009A106B&REV_01\4&250371A8&0&00E1
       Driver: C:\Windows\system32\DRIVERS\athr.sys, 9.02.0000.0113 (English), 6/13/2011 18:36:30, 2109440 bytes
       Driver: C:\Windows\system32\drivers\vwifibus.sys, 6.01.7600.16385 (English), 7/13/2009 18:52:02, 19968 bytes

         Name: Intel(R) Z68 Express Chipset Family LPC Interface Controller - 1C44
    Device ID: PCI\VEN_8086&DEV_1C44&SUBSYS_72708086&REV_05\3&11583659&0&F8
       Driver: C:\Windows\system32\DRIVERS\msisadrv.sys, 6.01.7600.16385 (English), 7/13/2009 20:20:43, 13888 bytes

         Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 5 - 1C18
    Device ID: PCI\VEN_8086&DEV_1C18&SUBSYS_72708086&REV_B5\3&11583659&0&E4
       Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 07:30:06, 153984 bytes

         Name: Broadcom NetXtreme Gigabit Ethernet
    Device ID: PCI\VEN_14E4&DEV_16B4&SUBSYS_16B414E4&REV_10\0000406C8F2421C100
       Driver: n/a

         Name: Intel(R) Management Engine Interface
    Device ID: PCI\VEN_8086&DEV_1C3A&SUBSYS_72708086&REV_04\3&11583659&0&B0
       Driver: n/a

         Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 3 - 1C14
    Device ID: PCI\VEN_8086&DEV_1C14&SUBSYS_72708086&REV_B5\3&11583659&0&E2
       Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 07:30:06, 153984 bytes

         Name: LSI 1394 OHCI Compliant Host Controller
    Device ID: PCI\VEN_11C1&DEV_5901&SUBSYS_590011C1&REV_08\4&1894CFE3&0&00E2
       Driver: C:\Windows\system32\DRIVERS\1394ohci.sys, 6.01.7601.17514 (English), 11/20/2010 05:01:12, 164864 bytes

         Name: Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D
    Device ID: PCI\VEN_8086&DEV_1C2D&SUBSYS_72708086&REV_05\3&11583659&0&D7
       Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.18328 (English), 11/26/2013 20:13:41, 43520 bytes
       Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.18328 (English), 11/26/2013 20:13:46, 284672 bytes
       Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.18328 (English), 11/26/2013 20:14:25, 258560 bytes

         Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 2 - 1C12
    Device ID: PCI\VEN_8086&DEV_1C12&SUBSYS_72708086&REV_B5\3&11583659&0&E1
       Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 07:30:06, 153984 bytes

         Name: High Definition Audio Controller
    Device ID: PCI\VEN_1002&DEV_AA90&SUBSYS_AA90106B&REV_00\4&4DCA75F&0&0108
       Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7601.17514 (English), 11/20/2010 04:59:29, 108544 bytes

         Name: Standard Universal PCI to USB Host Controller
    Device ID: PCI\VEN_8086&DEV_1C2C&SUBSYS_72708086&REV_05\3&11583659&0&D0
       Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.01.7601.18328 (English), 11/26/2013 20:13:36, 24064 bytes
       Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.18328 (English), 11/26/2013 20:13:46, 284672 bytes
       Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.18328 (English), 11/26/2013 20:14:25, 258560 bytes

         Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 1 - 1C10
    Device ID: PCI\VEN_8086&DEV_1C10&SUBSYS_72708086&REV_B5\3&11583659&0&E0
       Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 07:30:06, 153984 bytes

         Name: AMD Radeon 6600M and 6700M Series
    Device ID: PCI\VEN_1002&DEV_6741&SUBSYS_6741106B&REV_00\4&4DCA75F&0&0008
       Driver: C:\Windows\system32\DRIVERS\atikmdag.sys, 8.01.0001.1390 (English), 4/17/2014 21:35:20, 13515264 bytes
       Driver: C:\Windows\system32\DRIVERS\ati2erec.dll, 1.00.0000.0024 (English), 4/17/2014 20:04:24, 43520 bytes
       Driver: C:\Windows\system32\atiumdag.dll, 9.14.0010.1029 (English), 4/17/2014 21:42:34, 6799688 bytes
       Driver: C:\Windows\system32\atiumdva.dll, 8.14.0010.0448 (English), 4/17/2014 21:42:38, 6796592 bytes
       Driver: C:\Windows\system32\atitmmxx.dll, 6.14.0011.0025 (English), 4/17/2014 20:28:24, 164352 bytes
       Driver: C:\Windows\system32\atiicdxx.dat, 1/16/2014 03:34:52, 723841 bytes
       Driver: C:\Windows\system32\amdpcom32.dll, 8.14.0010.0023 (English), 4/17/2014 21:43:04, 71704 bytes
       Driver: C:\Windows\system32\atimpc32.dll, 8.14.0010.0023 (English), 4/17/2014 21:43:04, 71704 bytes
       Driver: C:\Windows\system32\atiadlxx.dll, 6.14.0010.1300 (English), 4/17/2014 20:08:56, 848896 bytes
       Driver: C:\Windows\system32\atiumdva.cap, 4/17/2014 20:17:36, 3471376 bytes
       Driver: C:\Windows\system32\atimuixx.dll, 6.14.0010.1002 (English), 4/17/2014 20:29:58, 30720 bytes
       Driver: C:\Windows\system32\atiapfxx.exe, 6.14.0010.1001 (English), 4/17/2014 20:46:34, 368128 bytes
       Driver: C:\Windows\system32\ativvsva.dat, 4/17/2014 20:14:36, 157144 bytes
       Driver: C:\Windows\system32\ativvsvl.dat, 4/17/2014 20:14:36, 204952 bytes
       Driver: C:\Windows\system32\ativvaxy_cik.dat, 3/31/2014 17:06:22, 234804 bytes
       Driver: C:\Windows\system32\ativvaxy_cik_nd.dat, 3/31/2014 17:04:42, 233008 bytes
       Driver: C:\Windows\system32\ativce02.dat, 4/10/2014 12:58:46, 82128 bytes
       Driver: C:\Windows\system32\amdmmcl.dll, 1.05.0000.0000 (English), 4/17/2014 20:33:02, 37888 bytes
       Driver: C:\Windows\system32\atiesrxx.exe, 6.14.0011.1169 (English), 4/17/2014 20:29:16, 208896 bytes
       Driver: C:\Windows\system32\atieclxx.exe, 6.14.0011.1169 (English), 4/17/2014 20:29:40, 491520 bytes
       Driver: C:\Windows\system32\atidemgy.dll, 4.05.5220.36907 (English), 4/17/2014 20:30:14, 442368 bytes
       Driver: C:\Windows\system32\atioglxx.dll, 6.14.0010.12874 (English), 4/17/2014 20:51:44, 23409152 bytes
       Driver: C:\Windows\system32\aticalrt.dll, 6.14.0010.1848 (English), 4/17/2014 20:46:24, 52224 bytes
       Driver: C:\Windows\system32\aticalcl.dll, 6.14.0010.1848 (English), 4/17/2014 20:46:18, 49152 bytes
       Driver: C:\Windows\system32\aticaldd.dll, 6.14.0010.1848 (English), 4/17/2014 20:42:52, 14302208 bytes
       Driver: C:\Windows\system32\atibtmon.exe, 2.00.0000.0000 (English), 6/13/2011 18:34:24, 118784 bytes
       Driver: C:\Windows\system32\atiapfxx.blb, 4/17/2014 20:46:56, 580816 bytes
       Driver: C:\Windows\system32\amdmantle32.dll, 9.01.0010.0013 (English), 4/17/2014 20:58:32, 4358656 bytes
       Driver: C:\Windows\system32\mantle32.dll, 9.01.0010.0013 (English), 4/17/2014 21:13:10, 113664 bytes
       Driver: C:\Windows\system32\mantleaxl32.dll, 9.01.0010.0013 (English), 4/17/2014 20:45:46, 85504 bytes
       Driver: C:\Windows\system32\ativce03.dat, 2/6/2014 10:45:58, 134192 bytes
       Driver: C:\Windows\system32\ativvaxy_vi.dat, 1/16/2014 11:59:20, 275124 bytes
       Driver: C:\Windows\system32\ativvaxy_vi_nd.dat, 1/16/2014 12:00:46, 273712 bytes
       Driver: C:\Windows\system32\atidxx32.dll, 8.17.0010.0545 (English), 4/17/2014 21:42:42, 8866928 bytes
       Driver: C:\Windows\system32\atiuxpag.dll, 8.14.0001.6374 (English), 4/17/2014 21:42:58, 126336 bytes
       Driver: C:\Windows\system32\ATIODCLI.exe, 1.00.0000.0001 (English), 6/13/2011 18:34:25, 45056 bytes
       Driver: C:\Windows\system32\ATIODE.exe, 1.00.0000.0001 (English), 6/13/2011 18:34:25, 294912 bytes
       Driver: C:\Windows\system32\DRIVERS\atikmpag.sys, 8.14.0001.6374 (English), 4/17/2014 20:06:30, 512000 bytes
       Driver: C:\Windows\system32\atipblag.dat, 9/12/2011 17:06:16, 3917 bytes
       Driver: C:\Windows\system32\atiu9pag.dll, 8.14.0001.6374 (English), 4/17/2014 21:42:56, 99520 bytes
       Driver: C:\Windows\system32\atigktxx.dll, 8.14.0001.6374 (English), 4/17/2014 20:07:20, 133632 bytes
       Driver: C:\Windows\system32\atiglpxx.dll, 8.14.0001.6374 (English), 4/17/2014 20:07:46, 69632 bytes
       Driver: C:\Windows\system32\aticfx32.dll, 8.17.0010.1280 (English), 4/17/2014 21:42:52, 1117184 bytes
       Driver: C:\Windows\system32\OpenCL.dll, 2.00.0001.0000 (English), 4/17/2014 21:17:24, 58880 bytes
       Driver: C:\Windows\system32\amdocl.dll, 10.00.1445.0005 (English), 4/17/2014 21:19:54, 24107520 bytes
       Driver: C:\Windows\system32\amdocl_as32.exe, 4/17/2014 21:22:56, 995342 bytes
       Driver: C:\Windows\system32\amdocl_ld32.exe, 4/17/2014 21:22:56, 798734 bytes
       Driver: C:\Windows\system32\OpenVideo.dll, 10.00.1445.0005 (English), 4/17/2014 21:22:48, 83456 bytes
       Driver: C:\Windows\system32\OVDecode.dll, 10.00.1445.0005 (English), 4/17/2014 21:22:38, 73216 bytes
       Driver: C:\Windows\system32\clinfo.exe, 4/17/2014 21:23:02, 200704 bytes
       Driver: C:\Program Files\AMD\amdkmpfd\amdkmpfd.ssz, 8.14.0001.6024 (English), 12/11/2013 18:32:22, 25344 bytes
       Driver: C:\Program Files\AMD\amdkmpfd\amdkmpfd.isz, 11/21/2013 13:42:20, 1986 bytes
       Driver: C:\Program Files\AMD\amdkmpfd\amdkmpfd.csz, 12/18/2013 02:56:36, 8180 bytes
       Driver: C:\Program Files\Common Files\ATI Technologies\Multimedia\AMDhwDecoder_32.dll, 1.00.0000.0001 (English), 4/17/2014 20:52:00, 196608 bytes
       Driver: C:\Program Files\Common Files\ATI Technologies\Multimedia\AMDMFTDecoder_32.dll, 1.00.24881.2151 (English), 4/17/2014 20:51:36, 98304 bytes
       Driver: C:\Program Files\Common Files\ATI Technologies\Multimedia\AMDMFTVideoDecoder_32.dll, 4/17/2014 22:42:26, 109832 bytes
       Driver: C:\Windows\system32\coinst_14.100.dll, 1.00.0005.0009 (English), 4/17/2014 20:21:26, 616960 bytes

         Name: Standard Universal PCI to USB Host Controller
    Device ID: PCI\VEN_8086&DEV_1C27&SUBSYS_72708086&REV_05\3&11583659&0&E8
       Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.01.7601.18328 (English), 11/26/2013 20:13:36, 24064 bytes
       Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.18328 (English), 11/26/2013 20:13:46, 284672 bytes
       Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.18328 (English), 11/26/2013 20:14:25, 258560 bytes

         Name: Intel(R) 6 Series/C200 Series Chipset Family 4 port Serial ATA Storage Controller - 1C00
    Device ID: PCI\VEN_8086&DEV_1C00&SUBSYS_72708086&REV_05\3&11583659&0&FA
       Driver: C:\Windows\system32\DRIVERS\pciide.sys, 6.01.7600.16385 (English), 7/13/2009 20:20:45, 12368 bytes
       Driver: C:\Windows\system32\DRIVERS\pciidex.sys, 6.01.7600.16385 (English), 7/13/2009 20:19:03, 42560 bytes
       Driver: C:\Windows\system32\DRIVERS\atapi.sys, 6.01.7600.16385 (English), 7/13/2009 20:26:15, 21584 bytes
       Driver: C:\Windows\system32\DRIVERS\ataport.sys, 6.01.7601.18231 (English), 8/4/2013 20:56:47, 133056 bytes

         Name: Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26
    Device ID: PCI\VEN_8086&DEV_1C26&SUBSYS_72708086&REV_05\3&11583659&0&EF
       Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.18328 (English), 11/26/2013 20:13:41, 43520 bytes
       Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.18328 (English), 11/26/2013 20:13:46, 284672 bytes
       Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.18328 (English), 11/26/2013 20:14:25, 258560 bytes

         Name: 2nd generation IntelĀ® Coreā„¢ processor family PCI Express Controller - 0101
    Device ID: PCI\VEN_8086&DEV_0101&SUBSYS_20108086&REV_09\3&11583659&0&08
       Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 07:30:06, 153984 bytes

    ------------------
    DirectShow Filters
    ------------------

    DirectShow Filters:
    WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514
    WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
    WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
    MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
    Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
    WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
    WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.18221
    Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
    Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
    ATI Ticker,0x00200000,0,1,Ticker.ax,
    DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
    Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.17713
    WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514
    Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
    AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17713
    VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17713
    SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528
    Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,12.00.9200.16426
    AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
    StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528
    Microsoft TV Captions Decoder,0x00200001,1,0,MSTVCapn.dll,6.01.7601.17715
    MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713
    CBVA DMO wrapper filter,0x00200000,1,1,cbva.dll,6.01.7601.17514
    MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17713
    SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
    VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
    ATI MPEG File Writer,0x00200000,1,0,atimpenc.dll,13.30.0000.40417
    AMD Video Decoder,0x00200000,1,2,atimpenc.dll,13.30.0000.40417
    MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528
    Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
    SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528
    Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
    Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
    MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17713
    MMACE ProcAmp,0x00200000,0,2,MMACEFilters.dll,
    DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
    Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17713
    Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514
    ATI MPEG Audio Encoder,0x00200000,1,1,atimpenc.dll,13.30.0000.40417
    AMD MJPEG Decoder,0x00200000,1,1,atimpenc.dll,13.30.0000.40417
    ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17713
    Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
    MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
    Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.17713
    Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17713
    Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17713
    AMD Video Encoder,0x00200000,1,1,atimpenc.dll,13.30.0000.40417
    ATI MPEG Multiplexer,0x00200000,2,1,atimpenc.dll,13.30.0000.40417
    VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
    WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514
    VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
    MMACE SoftEmu,0x00200000,0,2,MMACEFilters.dll,
    File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
    iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
    iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
    AMD Video Scaler Filter,0x00200000,1,1,atimpenc.dll,13.30.0000.40417
    DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17713
    MMACE DeInterlace,0x00200000,0,2,MMACEFilters.dll,
    Microsoft TV Subtitles Decoder,0x00200001,1,0,MSTVCapn.dll,6.01.7601.17715
    Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.17713
    AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.17713
    RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
    Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
    WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
    MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
    DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
    SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.18501
    Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.18501
    MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
    Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
    StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528
    Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
    Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.17713
    AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713
    NetBridge,0x00200000,2,0,netbridge.dll,6.01.7601.17514
    AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.17713
    Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
    MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
    Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
    File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.17713
    AMD Video Rotation Filter,0x00200000,1,1,atimpenc.dll,13.30.0000.40417
    Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
    StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528
    AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
    Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.17713
    File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.17713
    File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.17713
    Media Center Extender Encryption Filter,0x00200000,2,2,Mcx2Filter.dll,6.01.7601.17514
    AudioRecorder WAV Dest,0x00200000,0,0,WavDest.dll,
    AudioRecorder Wave Form,0x00200000,0,0,WavDest.dll,
    SoundRecorder Null Renderer,0x00200000,0,0,WavDest.dll,
    Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.17514
    BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669
    MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.17713

    WDM Streaming Tee/Splitter Devices:
    Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

    Video Compressors:
    WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
    WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
    MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
    DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
    MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.17713
    Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514
    VP60Ā® Simple Profile ,0x00200000,1,1,qcap.dll,6.06.7601.17514
    VP61Ā® Advanced Profile,0x00200000,1,1,qcap.dll,6.06.7601.17514

    Audio Compressors:
    WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
    WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
    ATI MPEG Audio Encoder,0x00200000,1,1,atimpenc.dll,13.30.0000.40417
    IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
    PCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
    Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
    GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.17713
    CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713
    CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713
    MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.17713

    Audio Capture Sources:
    Microphone (Cirrus Logic CS4206,0x00200000,0,0,qcap.dll,6.06.7601.17514
    Digital Audio (S/PDIF) (Cirrus ,0x00200000,0,0,qcap.dll,6.06.7601.17514

    PBDA CP Filters:
    PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17528
    PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528
    PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528

    Midi Renderers:
    Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.17713
    Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.17713

    WDM Streaming Capture Devices:
    HD Audio Microphone,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    HD Audio Digital in,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    FaceTime HD Camera (Built-in),0x00200000,1,2,ksproxy.ax,6.01.7601.17514

    WDM Streaming Rendering Devices:
    HD Audio SPDIF out,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    HD Audio Speaker,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

    BDA Network Providers:
    Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

    Video Capture Sources:
    FaceTime HD Camera (Built-in),0x00200000,1,2,ksproxy.ax,6.01.7601.17514

    Multi-Instance Capable VBI Codecs:
    VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

    BDA Transport Information Renderers:
    BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669
    MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

    BDA CP/CA Filters:
    Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17708
    Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17708
    PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17708
    XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17708

    WDM Streaming Communication Transforms:
    Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

    Audio Renderers:
    Speakers (Cirrus Logic CS4206A ,0x00200000,1,0,quartz.dll,6.06.7601.17713
    Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.17713
    Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.17713
    Digital Audio (S/PDIF) (Cirrus ,0x00200000,1,0,quartz.dll,6.06.7601.17713
    DirectSound: Digital Audio (S/PDIF) (Cirrus Logic CS4206A (AB 09)),0x00200000,1,0,quartz.dll,6.06.7601.17713
    DirectSound: Speakers (Cirrus Logic CS4206A (AB 09)),0x00200000,1,0,quartz.dll,6.06.7601.17713

    ---------------
    EVR Power Information
    ---------------
    Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
      Quality Flags: 2576
        Enabled:
        Force throttling
        Allow half deinterlace
        Allow scaling
        Decode Power Usage: 100
      Balanced Flags: 1424
        Enabled:
        Force throttling
        Allow batching
        Force half deinterlace
        Force scaling
        Decode Power Usage: 50
      PowerFlags: 1424
        Enabled:
        Force throttling
        Allow batching
        Force half deinterlace
        Force scaling
        Decode Power Usage: 0

  • hcr9t9's avatar
    hcr9t9
    New Rookie
    11 years ago

    Hello? EA helpers? Sims 4 helpers? Where are you? Help me out here.

  • Anonymous's avatar
    Anonymous
    11 years ago

    Hello,

    Firstly, while using Bootcamp allows you to play The Sims 4 until they decide to release a Mac version, its not a perfect scenario to be playing the game in, and may cause problems that are much harder to fix, if fixable at all.

    • Have you tried updating your graphics drivers?
    • Do you receive any error messages after crashing?

    If those do not solve your issue, you can try the fix in the following thread (courtesy of @EA_David)

    http://answers.ea.com/t5/The-Sims-4/Sims-4-crashing-issues/td-p/3453033

    I hope this helps and keep simming,


    Cody

  • Thank you for your response. Yes, I have updated my graphics card. When it crashes I get the "The Sims 4 has stopped working" error.
  • Anonymous's avatar
    Anonymous
    11 years ago

    Hello,

    Here is an explanation and potential fix (curtesy of @crinrict I believe):

    "This particular error is the result of a conflict with a program installed on your Machine. It is recommended that stop/cancel all the extra programs running in your computer before starting the game. Furthermore, make sure your internet connection is not running through a proxy.

    Go to Internet Options in Control Panel > check the connections tab and make sure the proxy server is not checked. Check the internet settings again and you should be fine."

    I would check the usage of your memory (or 'RAM'), as the imperfections of using Bootcamp can cause excessive uses of RAM by certain programs, so watch out for any programs that are using up too much memory. Also, close down any applications or processes running in the background that are not needed.


    I hope this helps and keep simming,

    Cody

  • Anonymous's avatar
    Anonymous
    11 years ago
    I'm not very well acquainted with the particular model, but it seems to me that your graphics card also barely passes muster, which would also be a likely source of issues (but that happens with laptops).
  • hcr9t9's avatar
    hcr9t9
    New Rookie
    11 years ago
    Thanks, Cody. I will try all of your suggestions.
  • hcr9t9's avatar
    hcr9t9
    New Rookie
    11 years ago
    EA_Francois, I do not have a laptop. My computer is an iMac.
  • Anonymous's avatar
    Anonymous
    11 years ago
    My bad, your graphic card's model threw me off:
    AMD Radeon 6600M and 6700M Series

    The M usually stands for Mobile or Mobility, which indicates the made-for-laptop version of a particular card. Those tend to have a little lower performance as to avoid overheating or drawing excessive resources (which, in turn, means reduced performance).