Sims 4 Crashing after update 9/18/24
I've had sims 4 since it came out I play on my laptop and have never once experienced crashing until this update i don't have mods only some CC i love this game and it makes me so sad i cant play sin...
Forum Discussion
8369232af5024943 Do you have any Razer apps installed? The clean boot should have disabled them, but I vaguely remember that that wasn't enough for at least a couple of players when the associated problem first surfaced. Point is, uninstall anything from Razer and try again.
If that doesn't work, try the clean boot again but in a new admin Windows account. Make it local, as in, don't link it to your Microsoft account. You'll be able to launch Sims 4 without reinstalling anything, but your saves and other user data won't be available. That's fine and can be addressed later.
If this doesn't help either, please post a new dxdiag.
I do want to mention that switching to DirectX 9 mode might get around the issue. It's not a very-long-term fix since we don't know how long Sims 4 will even have DX9 mode, but you should be able to play fine for now. DX9 is a check box in the graphics options, to the right of post processing.
