Forum Discussion
puzzlezaddict
2 months agoHero+
Toanatian Your dxdiag lists two errors relating to the graphics driver, which is from 2015. The problem is that there isn't a newer driver available for your processor and graphics chip. This isn't surprising considering the hardware was released in 2011, but it also means that Sims 4 might not be fully compatible with your computer anymore.
It's also possible that a clean uninstall and reinstall of the driver would help. Here's how to do it:
Start with the newest driver AMD provides for your CPU, the Windows 8.1 64-bit version:
If that doesn't help, or you can't install it, use the newest version Microsoft provides, which is only slightly newer but is validated for Windows 10:
https://www.catalog.update.microsoft.com/Search.aspx?q=6530d
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