SIMS 4 CRASHING ON LAUNCH OCTOBER 2024

@Leannonme39  Does Sims 4 work properly if you remove the user folder from Documents > Electronic Arts and don't put anything back?  Please test if you haven't already and let me know.

Your dxdiag lists a number of Sims 4 crashes, but they're all too generic to help with troubleshooting.

@FoxyLover04  You provided the dxdiag correctly, and it shows the problem: Sims 4 is crashing because the AMD graphics driver is crashing.  But your laptop should be running the game with the Nvidia graphics card instead.  So please tell it to do so: open Windows Settings > System > Display > Graphics settings, click Browse, find TS4_Launcher_x64, and choose the high-performance processor.  Do the same for TS4_x64.  Restart your computer and test.

If you get another crash, force the laptop to use the Nvidia GPU through the Nvidia Control Panel.  Right-click the desktop, select the CP, choose Manage 3D Settings > Global settings, and choose the high-performance Nvidia processor.  If this helps, you can remove the global setting and apply it only under Program settings, for TS4_Launcher_x64 and TS4_x64.  But please test the global setting first—a few players have reported that the program setting doesn't work correctly.