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@Olivia84677 Does the game ever crash with no mods or custom content present? I understand that sometimes it runs fine with your mods, but it's possible that whatever is causing the crashes is situational. You don't need to save your progress when testing if you don't like the effects of removing the mods and cc.
The Sims 4 crashes in your dxdiag are somewhat generic in that they don't point to a particular cause. So it's going to take some experimenting to figure this out, and I would absolutely start with mods and cc.
If that doesn't help, try forcing the game to run in DirectX 11 mode. Open your EA App game library, select Sims 4 > Manage > View properties, and add -dx11 to the command line box.
Dear @puzzlezaddict
- puzzlezaddict10 months agoHero+
@magicosims Your laptop should still be fine for Sims 4. Ultra graphics settings might be too much for it, but medium-high settings should be fine. You can also reduce the in-game resolution a bit to help with performance if necessary.
For the crashing, please force the game to run in DirectX 11 mode. Open your EA App game library, click Sims 4 > Manage > View properties, and add -dx11 to the command line box.
- 10 months ago
@puzzlezaddict it did work, I can't believe it, two letters and two numbers were the only thing missing for the game to work. I went from not being able to press play without the game craching to a game working as before. Thank you a thousand time, you are a blessing for this comunity !
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