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jaspershorns's avatar
8 months ago
Solved

Sims 4 crashing on startup

My sims 4 keeps crashing after the title screen. The crystal spins, freezes, and the game crashes before it reaches the menu screen.

I've tried:

- Moving Sims 4 folder out of Documents/EA

- Restarting computer

- Verifying file integrity on Steam

- Redownloading the game

- Using DISM.exe /Online /Cleanup-image /Restorehealth

- Using sfc /scannow (says it fixed corrupted files)

- All available system/driver updates

- Running chkdsk

Problem started randomly. The game ran fine yesterday, didn't add any new mods or any other alterations. I've attached dxdiag. Thanks 😳

  • jaspershorns's avatar
    jaspershorns
    7 months ago

    Got to the main menu by switching to a backup copy folder! Everything looks to be intact! Thanks again @puzzlezaddict , I hope it can be that simple haha

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