hey,
My game is crashing. on thursday i was able to play 5 hours stright, but then on friday and saterday my game crashed 4 times after 10 mintues of play.
i tried changing the lot, opening up a new save. nothing worked. it crashes in playmode but also crashed in build and buy mode. so i really dont think it has to do with a certain action.
i did just buy the new expansion pack so it might be related.
i am attaching a dixdag file
shirazhos Your dxdiag shows three different BlueScreens in a row, plus one other serious error, repeated 2.5 times (because the dxdiag only lists the last ten errors). So there's something going on that's more serious than just a Sims 4 crash. Are you getting BSODs while you play, or in some other specific context? If you're not seeing them, they're probably happening during the shutdown process, but they're definitely happening at some point.
The BSOD codes don't make it clear what exactly is wrong, so if you want to troubleshoot that, I'll need to look at some crash dumps. Go here:
C:\Windows\Minidump
For the most recent four files, right-click them and Copy, then right-click the desktop and select Paste. From there, you can zip the files together, upload the .zip to a free filesharing site, and link it here.
For the Sims 4 issue, I'd need to know what kind of crashes these are. So please look for new errors in the Reliability Monitor. Click Windows key-R and enter "perfmon /rel" without quotes, and you'll see a chart of errors and updates with a column for each day. Today is on the right.
Look for an error that happened at exactly the time of your most recent Sims 4 crash. If you find one, double-click it to see more details, then copy that info and paste it into a reply here. If you don't see a new error, check back in an hour or so—the Reliability Monitor doesn't always update right away.
