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@SolarSystem1300 Please run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
Please also let me know whether you've changed the default install location for Sims 4, or Steam games in general, and if so, where you're installing Sims 4. I'd like the full path, for example this is the default:
C:\Program Files (x86)\Steam\steamapps\common\The Sims 4
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