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Anonymous's avatar
Anonymous
8 years ago
SolvedApproved

Sims 4 Dog CAS issue

Product: The Sims 4 Platform:PC Which language are you playing the game in? English How often does the bug occur? Often (50% - 99%) What expansions, game packs, and stuff packs do you have instal...
pc
  • crinrict's avatar
    crinrict
    8 years ago

    Hi @BSmitson

    moved this to the tech forum as it's a case of computer being below minimum requirements.

    I'm afraid you can't play the EP on that. The requirements for the EP were upped.

    You can either try playing it on a better computer or get in touch with customer support for a refund of the EP

    Game advisors can be found through live chat or call-back

    1. https://help.ea.com/en/contact-us/ 
    2. Click on the orange NEXT button
    3. Select a platform
    4. Click on the orange NEXT button
    5. Select a topic and describe your problem in a few words
    6. Click on the orange NEXT button
    7. Click Chat Now to chat with a Game Advisor or leave your phone number for a call-back

    In Details here: How to contact a Game Advisor

Anonymous's avatar
Anonymous
8 years ago
Approved

I've tried running it without any mods and it still does the glitch thing. But here is the file.

  • crinrict's avatar
    crinrict
    Hero+
    8 years ago

    Hi @BSmitson

    moved this to the tech forum as it's a case of computer being below minimum requirements.

    I'm afraid you can't play the EP on that. The requirements for the EP were upped.

    You can either try playing it on a better computer or get in touch with customer support for a refund of the EP

    Game advisors can be found through live chat or call-back

    1. https://help.ea.com/en/contact-us/ 
    2. Click on the orange NEXT button
    3. Select a platform
    4. Click on the orange NEXT button
    5. Select a topic and describe your problem in a few words
    6. Click on the orange NEXT button
    7. Click Chat Now to chat with a Game Advisor or leave your phone number for a call-back

    In Details here: How to contact a Game Advisor

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