Forum Discussion

Anonymous's avatar
Anonymous
9 years ago
SolvedApproved

Sims 4 Error Code 3 & Wont Load

Hi! I cant get the sims 4 to run after Ive had it for a few months. It gives me error code 3 which I cant find and explanation for anywhere. I have contacted EA and Origin 3 times now and never hear back. Can anyone figure this out?

  • crinrict's avatar
    crinrict
    9 years ago

    Does a new game work ?

    Have you tried a backup ?

10 Replies

  • Anonymous's avatar
    Anonymous
    9 years ago
    Approved

    I hope this helps, I researched for days now and have no clue what to do.

  • crinrict's avatar
    crinrict
    Hero+
    9 years ago

    Does a new game work ?

    Have you tried a backup ?

  • Anonymous's avatar
    Anonymous
    9 years ago
    Approved

    The Backup worked. Its nice to be able to play again and I still have my cloud saves and designs. I am kinda wondering why there isn't a new game button anywhere in the menu? And what could have been updated to make my game as well as many many other users games crash and lose all their saved games? So far this is the worst problem I've encountered and luckily for me, it has only been my game in the sims 4 that has crashed, but that's a pretty horrible thing. Many people work hard on their skills and designs.. Everything is gone over an Origin update, just like that! 

  • crinrict's avatar
    crinrict
    Hero+
    9 years ago

    It's aways good advice to keep regular backups. Backup your files before you patch.

    I have no idea why you don't have a new button.

    Do you still not have one now that the backup works ?

  • Anonymous's avatar
    Anonymous
    9 years ago
    Approved

    Actually now i have no towns to choose from, the screen is empty, I cant place a sim or family. im going to be looking around on how to fix this as well... may try reinstalling. No New game button still either. 

  • Anonymous's avatar
    Anonymous
    9 years ago
    Approved

    I ran the game repair and that worked. I now have all the missing components; towns and the new game and load game buttons as well. Thanks for your help. 

  • Anonymous's avatar
    Anonymous
    8 years ago
    Approved

    What did you do to fix the missing worlds/households, I'm having the same problem. I fixed the first part of error 3 and then that happened

  • CMeki's avatar
    CMeki
    Hero (Retired)
    8 years ago

    @Izzelaw

    Hi!
    Have you tried repairing your game?

    Origin client - Game Library - Right-click game - Repair

    Also make sure to move all your eventual mods to another directory until you get the game to work without them!