sims 4 freezes in fullscreen

Hi @crinrict ! The problem is actually worse now which I'm a little surprised at! I had been playing in just a windowed fullscreen mode, but then my game got stuck on a save screen so I decided to go back to trying to fix it. I created the "_Old" folder, repaired, and when the game opened up it only had half the blue opening screen. Repaired again, got stuck on a green diamond (not moving, but the music was playing). I'm now attempting a third repair but my EA app just crashed! I'm not sure what to do now, but I'll keep attempting repairs in the meantime.