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bluedawn221's avatar
bluedawn221
4 years ago
Solved

Sims 4 freezes when I try to close

Whenever I try to close my game, it freezes. Like when I save and close it while I'm in live mode, it saves fine but then it freezes and everything goes transparent, and when I try to open up anot...
pc
bluedawn221's avatar
bluedawn221
4 years ago

Yes, my progress is saved when I save and quit, and no, I don't believe I use OneDrive.

puzzlezaddict's avatar
puzzlezaddict
Hero+
4 years ago

@bluedawn221  Please check that OneDrive setting anyway, and please post a dxdiag, as requested.  And let me know whether you use a third-party antivirus, and if so, which one.

  • bluedawn221's avatar
    bluedawn221
    4 years ago

    I haven't manually set OneDrive to automatically sync the contents of documents, and here's the dxdiag,

    Operating System: Windows 11 Home 64-bit (10.0, Build 22000) (22000.co_release.210604-1628)
    Language: English (Regional Setting: English)
    System Manufacturer: Dell Inc.
    System Model: Inspiron 3502
    BIOS: 1.4.0 (type: UEFI)
    Processor: Intel(R) Pentium(R) Silver N5030 CPU @ 1.10GHz (4 CPUs), ~1.1GHz
    Memory: 4096MB RAM
    Available OS Memory: 3902MB RAM
    Page File: 4203MB used, 8914MB available
    Windows Dir: C:\WINDOWS

    And also I do use avast as an antivirus

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