Sims 4 game keeps turning off

Unfortunately no and after spending most of the day doing the 50/50 method, i figured out that this is not to do with my mods. Something weird that happens when my game turns off by itself is say I had a tab open on chrome, the tab will like glitch out and say it ran out of memory. Sometimes when my game turns off as well, my whole pc glitches out and turns off. I have 16gb of RAM and meet all the sims 4 requirements so honestly have no clue what's going on. 

@jula141207  Please run a dxdiag and attach it to a post.

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

For now, please also play with no mods or custom content, as in, move the entire Mods folder to the desktop and delete localthumbcache.package.  Even if you have no intention of playing that way in general, it's important to keep troubleshooting as straightforward and free of complicating factors as possible.

alright ill do the dxdiag run and ill attach it 🙂

here is the file

@jula141207  Sims 4 should definitely not be running out of memory.  But that does happen in some circumstances, for a few different reasons.  For now, please load one of your main saves, still with no mods or custom content present, let the game clock run for a few sim-minutes, and put the game into windowed mode (but don't minimize it).  Open the Task Manager to the Processes tab, make sure it's showing in detailed mode, and take a screenshot.

Please repeat this test for a new save, and post both screenshots here.

Currently I am cleaning the inside of my pc tower because I haven't cleaned it bascialy since I got it and I realised that can cause issues. For today, I won't be on my pc but by tomorrow I'll know whether the dust was a problem or not. If it wasn't I'll do the thing with the saves. Thank you for hoping me by the way 😊

Yeah the dust wasn't the problem lol but here's the two screenshots. 

@jula141207  I actually wanted the Processes tab, not Performance, so I could see how much memory Sims 4 is using in addition to your system overall.  But these screenshots at least tell me that your computer wasn't close to running out of memory at the time.  If you play one of your affected saves forward, do you still get the out of memory error?  Please let it run for a while to find out.

Every ten minutes or so, take a screenshot of the Task Manager's Performance tab, and post the last screenshot you take before the error happens.  You don't need to save all the other screenshots; the last one taken will be saved in the clipboard, accessible by clicking the notification icon in the lower-right corner of the screen, and only replaced when you take a new one.  You can leave the game in windowed mode for convenience, and you can also simply let the game clock run without actively playing if it's more convenient, since this is just for testing.

In addition to the screenshot, please also let me know how long it takes for the error to show up.  If you never see it, think about what circumstances triggered it before, for example being on a certain lot or waiting until a certain time of the sim-day or -week, and try to replicate that.

Oops sorry about the performance thing i must have remembered it wrong. Also, I'm not rlly sure by what you mean affected saves. If my mods and cc are enabled, I cant play in any save no matter if its a new save or one I've been playing in since I got the game. The out of memory thing only happens sometimes and normally it happens if i had chrome open, the game crashes and the page glitches out but when i reload it its fine. If i don't have mods and cc it seems like my game is fine but with mods my game literally doesn't even load into live mode without crashing. I don't get any errors either, my game just closes and that's it and nothing triggers it its just if i load into any household to play (if mods and cc are enabled) my game crashes before even loading fully in. The reason I didn't think this was mod related is because I did the 50/50 method and it didn't help anything. I think im going to try something with my mods that I saw another person post about after having the same problem, if that doesn't help ill come back but thank you so much for your help anyway.