Sims 4 Game Packs/ Kits Not Loading in-game

Open your game and on the loading page you will see a tab which says "marketplace" in there you will see another tab "my collections" they will likely be showing as disabled after the latest update. Tick them all and press the tick. The game will go on a loading screen and then will pop up and say you need to restart your game. Restart your game and voila it should be working.

I would recommend pressing "repair game" after doing the above steps because i had a few glitches in my game after but a repair and deletion of cache files solved the glitches.

Hope this helps!! Taytoe3​ katie17_1998​ Shaeyae​ 

This is me tooo…. Like I  brought packs, and says installed on my ea, but In game it says uninstalled… has this been a problem since they introduced Market place or something else..? 
I brought packs 2 days ago now and still can’t use the content -.-

If you've fixed your problem, great! If not, let's try this: Repair your game. Make sure all your packs are loaded as it's being repaired. Check your game settings to make sure they're the way you want them. Remove everything from the  mods folder and restart. Run the game - are all the packs there? If so, then you probably have a mod problem.  DO NOT SAVE THE GAME WITHOUT YOUR CC, otherwise, when you return after adding it, you'll find some if not all your sims without their hair!! And sometimes without certain outfits, too.

Currently dealing with this to, unsure what’s going on