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@siirysiir @RIGHTWAY91 and @FGreen12 Please run a dxdiag and attach it to a post.
https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/
Please also list the antivirus you use.
- 4 years ago
Attached, no antivirus. VGA drivers are up to date. Windows is freshly installed and up to date.
- jpkarlsen4 years agoHero (Retired)
Windows comes with Windows Defender so you do have antivirus. Did you follow the instructions in the linked thread to add exceptions there?
- 4 years ago
ofc i did! if i start legacy edition of the game, it boots.
- siirysiir4 years agoSeasoned Ace
Heya, I only have windows defender but I checked earlier that post about exceptions to that ransomware part but I don't even have it active so it shouldn't be that. I'm still thinking it's Origin's fault, it doesn't look normal that it's spamming that process I mentioned. I've also deleted my cache files following crinrict's website instructions, even moved out options.ini from my Sims 4 folder.
I'm starting to feel like pirating the game just to able to play it because my legal version is not launching. 😞
- jpkarlsen4 years agoHero (Retired)
I can see that your graphics driver is pretty old. Please visit Nvidia.com to update it.
You have a lot of crashes with Origin. This is likely a problem with Origins cache. https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
The process you wondered about is a program by QT Corporation that are used to view web content in several different programs including Origin.
- siirysiir4 years agoSeasoned Ace@jpkarlsen hey, thanks again! I've been trying to update my graphics drivers with no luck but this time I was finally able to find a working one! so yay for that. I cleared the origin caches, but still not launching. ☹️
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