sims 4 game wont save

Question

Product: The Sims 4Platform:PCWhich language are you playing the game in? EnglishHow often does the bug occur? Often (50% - 99%)What is your current game version number? idkWhat expansions, game packs, and stuff packs do you have installed? a lot Steps: How can we find the bug ourselves? n/aWhat happens when the bug occurs? game wont save error 401What do you expect to see? game wont save error 401Have you installed any customization with the game, e.g. Custom Content or Mods? YesDid this issue appear after a specific patch or change you made to your system? Neutral/Not Sure&nbsp;‌GAME WONT SAVE ERROR 401

jauronikaa · Answer

My game wont save. Error 401 plss help Ialso have cc

puzzlezaddict · Answer

@jauronikaa&nbsp; How large is the save file itself?&nbsp; You can check in Documents\Electronic Arts\The Sims 4\saves.&nbsp; Please also let me know whether you can save your progress in a new save.

jauronikaa · Answer

sometimes it let’s me save sometimes and then it just doesn’t even with a new save. im not on my computer rn to see but should i delete the files out my save folder or something?&nbsp;

puzzlezaddict · Answer

@jauronikaa&nbsp; There's no need to delete any files, and in fact that would delete your existing saves.&nbsp; I was just wondering about the sizes of the individual saves; you can take a screenshot of the saves folder and post it if you want.

Please also run a dxdiag and attach it to a post.

https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/

Forum Discussion

sims 4 game wont save

4 Replies

Featured Places

The Sims 4 Technical Issues - PC

Recent Discussions

Game won't update

EA and Steam DLC missing

Game randomly kicks me out after a period of time.

Trouble with packs through Steam and EA

The Sims 4 not available in EA App (Lebanon or Middle East)