sims 4 gaming lagging

@zelneciaaaa  Your dxdiag has a couple new errors likely related to the graphics driver, so those weren't simply a product of the lack of free space.  Lenovo offers a newer driver for your laptop here:

https://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/3-series/ideapad-3-14iml05/81wa/downloads/driver-list/component?name=Graphics%20Processing%20Units%20%28GPU%29%20and%20Server-AI%20Accelerators

It's the Intel driver listed for Windows 11 and dated September 7.  Even though you have Windows 10, you should still be able to use this driver: Microsoft lists it as being compatible with Windows 10 builds going back to spring 2020, and yours is newer than that.  However, it's possible the installer will throw an error, in which case just stop there.

The Windows 10 driver provided by Lenovo is the one you already have installed, so you'd need to clean-uninstall it first before reinstalling.  Here are instructions:

https://crinrict.com/blog/2019/02/clean-re-install-of-graphics-drivers-with-display-driver-uninstaller-ddu.html

So, to be extra careful, do this: download both the Windows 11 (September 7) and Windows 10 (January 14) drivers, and DDU from the link above.  Try to install the Windows 11 driver.  If you get an error, or if you see any issues after the install, use DDU to clean uninstall the current driver and reinstall the older Windows 10 driver instead.  Restart your computer after installing any driver and before trying to play.

okay i did it 

its still lagging when they move it looks like they are teleporting idk if i install the graphic card right

@zelneciaaaa  If you post a new dxdiag, I'll check the graphics driver for you.  And you did need to download install the driver manually, not just check for updates on the website.

How do I download it manually?

@zelneciaaaa  You go to the Lenovo site I linked, click the down arrow next to the name of one of the graphics drivers, and then click the little Download icon a bit below that arrow.

The file will download as an .exe, meaning you just have to double-click on it to launch the installer, and the installer will take care of the rest.

@zelneciaaaa  You still have the old graphics driver installed, not the newer one I suggested to try.  If you can't install the newer one, please do a clean uninstall of the older one, as described in the guide I linked, and reinstall the older version from the Lenovo site.

did i do it right this time i followed all the directions 

@zelneciaaaa  You do still have the old graphics driver installed.  Did you clean uninstall and reinstall it?  If not, please try that now, and let me know whether the game still lags.

im trying but its not working

@zelneciaaaa  Please describe the step you're stuck on and what happens when you try to do it.  If you get an error message, post a screenshot.

it says its install when i do it

@zelneciaaaa  Is that the Windows 11 driver (the newer one) or the Windows 10 driver?  If it's the Windows 10 driver, you need to follow the guide I linked earlier in the thread to clean uninstall the driver and then reinstall it.  Here's the guide again:

https://crinrict.com/blog/2019/02/clean-re-install-of-graphics-drivers-with-display-driver-uninstaller-ddu.html

It is windows 10 I didn't see the 11 I just tired again I'm doing everything right

@zelneciaaaa  Alright, if you've clean uninstalled and reinstalled the Windows 10 driver, and the game still lags, please run a couple of basic checks on your Windows system files:

• Hit Windows key-X
• Choose either “PowerShell (Administrator)” or “Command prompt (Administrator),” whichever option is offered
• Inside the window that appears, copy and paste “DISM.exe /Online /Cleanup-image /Restorehealth” without quotes into the window, and enter
• The system will start validating soon. If it throws an error, please list it here
• After it reaches 100%, hit Windows key-X again
• Again, choose “PowerShell (Administrator)” or “Command prompt (Administrator)”
• Inside the window, copy and paste “sfc /scannow” without quotes into the window, and enter
• Post the message you receive here

Restart your computer, hit Windows key-i, select Update & Security, and click the button to check for updates.  If any install, restart again afterwards.

If your save still lags, please test (again) a new save in a clean user folder.  Move the entire Sims 4 folder out of Documents\Electronic Arts and onto your desktop, and a new folder will be created the next time you open the game.  (Your save and other content will be intact in the folder you've moved but temporarily not read by the game.)  Don't move anything to the new folder yet; just see whether a new save lags.

If you still have issues, please try a new save again, except this time while your computer is offline.  You can sign into Origin and put it in offline mode, then disable wifi and/or disconnect the ethernet cable before pressing Play.

this is what it said

i still have a problem with it running smoothly it still gives that glitchy animation if that makes sense

Video is not working I’m tryna to explain the best I can the animations like walking and stuff is what is lagging even with out mods or cc 

i have tried a new folder and everything

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.82.99.1030
What expansions, game packs, and stuff packs do you have installed? laundry day, discover university, city living, get to work, get famous, bowling pack, seasons, dine out
Steps: How can we find the bug ourselves? give me tips on what to do
What happens when the bug occurs? sims look like they are teleporting when walking or moving weird
What do you expect to see? the game to go smooth as possible
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? No

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The video is not working  right now I’m tryna to explain the best I can the animations like walking and stuff is what is lagging even without mods or cc it looks like they are teleporting and looks very glitchy

Edit By Crinrict: Fixed Duplicate Template

Hi @zelneciaaaa 

moving this to tech for troubleshooting

Could you post your Computer's DxDiag?

- Press Windows-Key + R
- Type: DxDiag
- Click on Save all Information.
- Attach the Text File to your post

Please also try a game repair through Origin.

i know i dont have that much space but even when i have space the game acts the same