Forum Discussion

Anonymous's avatar
Anonymous
11 years ago

Sims 4 install error

Installing Sims 4 game on PC/Win 7.  Got the VC++ runtime error.  Followed the posted solution but no luck.  Here is install log at the point of failure:

15:03:23 Start redistributables install phase
15:03:25 Started VC++ Runtime 12.0.21005.01 Install Phase
15:03:42 Installing VC2013 version: 12.0.21005.01
15:03:42 Installing VC2013 version: 12.0.21005.01
15:03:42 Installing x86 VC runtime: 12.0.21005.01
15:03:42 Launching process:
Command: "C:\PROGRA~2\ORIGIN~1\THESIM~4\__INST~1\vc\vc2013\redist\vcredist_x86.exe" /install /quiet /norestart
Working directory: C:\PROGRA~2\ORIGIN~1\THESIM~4\__INST~1\vc\vc2013\redist\
15:04:39 Process exited with exit code 1603.
15:04:39 Error installing x86 VC runtime.
15:06:42 Installer finished with exit code: 1
15:06:42 Shutting down data reader.

[edit: email address removed]

pc

4 Replies

  • ForeverBree's avatar
    ForeverBree
    11 years ago

    In order to download my games to my PC  I upgraded to  Windows XP to 5.1.2600 (SP3 Build 2600) and still cannot download Sims 4, Sims 2 or Bejeweled.  So where did I go wrong? 

  • Anonymous's avatar
    Anonymous
    11 years ago

    What does Origin say?  Any error message or anything?

    Run Origin as Admin?

  • Anonymous's avatar
    Anonymous
    11 years ago

    Can we please get some of these things back on Sims 4 that we had on other Sims such as toddler stage -- that was the cutest stage and I miss it.  Better neighborhoods, more places to go.... no restaurants, stores, games, movies....  No pools, not many toys for children or outside activities, ball, things like that.  Please give us some of those things back.  

  • Anonymous's avatar
    Anonymous
    11 years ago

    Try installing it from here:

    http://www.microsoft.com/en-us/download/details.aspx?id=40784

    I believe it is also in the game's main data folder (in \Origin Games\)

    \Sims4\__Installer\vc\vc2013\redist\vcredist_x86.exe

    Don't have the game installed near me at the minute so that probably isn't exactly correct but it should be darn close.

    Run it as Administrator.

    This seems to have fixed some VC errors for others:

    http://answers.ea.com/t5/The-Sims-4/sims-4-vc-error-code-1603/m-p/3432955#M5103

About The Sims 4 Technical Issues - PC

PC players get help with their technical issues in The Sims 4 here.52,427 PostsLatest Activity: 7 minutes ago