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AlexDawn2000's avatar
AlexDawn2000
4 months ago
Solved

Sims 4 keeps crashing before main menu

Hi, sims 4 keeps crashing before I get to the main menu every time I open it. I have tried updating the game and my laptop, as well as emptying my cache and mods. can someone help me please.
pc
  • AlexDawn2000's avatar
    AlexDawn2000
    4 months ago

    Thank you, my game works now

AlexDawn2000's avatar
AlexDawn2000
4 months ago

I'm on PC using windows

  • crinrict's avatar
    crinrict
    Hero+
    4 months ago
    @AlexDawn2000 Moving this to PC Tech then

    Could you post your Computer's DxDiag?

    - Press Windows-Key + R
    - Type: DxDiag
    - Click on Save all Information.
    - Attach the Text File to your post

    Someone else will assist you further.

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