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Hey
please could you look at my Dxdiag. My laptop is 4 weeks old. Keeps crashing on the sims - I have removed mods and reinstalled still crashing. I have made sure the game is using my Nvidia graphics and not the intel. still crashing. Really not sure what to do? please help
Make sure your game runs on your GeForce card @blueberrynad:
https://sims4.crinrict.com/en/2014/09/graphics-cardintel-chip-dual-systems/
Also it's good to have the GeForce Experience and update the drivers every now and again:
- Anonymous8 years ago
Hi, I have a similar issue. Windows 10 crashes and it shuts down automatically when playing. Could you check if my dxdiag is ok?
thanks, K
- roberta5918 years agoHero (Retired)
@Psicokappa84 The video driver for the GTX 1050 is not WHQL and there is a newer driver available. This video chip is not in the game database. It looks like some updates need to be done or failed for some reason.
- 8 years ago
hey - thank you
I have done both of these steps ... still crashing ☹️
this is so frustrating. I feel I have tried everything. do you have any other advice?
thanks so much
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