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Anonymous's avatar
Anonymous
8 years ago

Sims 4 Keeps crashing during game play after Feb 2018 update

Help! My game keeps crashing after just a few minutes of game play. Why does this keep happening?
pc
gizzygal's avatar
gizzygal
8 years ago

ive played sims 4 for a while and all of the sudden it is freezing my entire computer after only a few mins of gameplay.

roberta591's avatar
roberta591
Hero (Retired)
8 years ago

@gizzygal  First you have what is called a workstation computer not a gaming computer. The Quadro video chip is made more for precision then speed. The device drivers are tighter for Quadro chips. The video driver is old and not WHQL. As this video card is not a consumer card Nvidia does not have drivers that are readily available to consumers unless you identify the application(s) this card was designed to be used with. Not surprising is the video chip is not in the game database. You need to update the video drivers. I'm guessing this computer was taken out of service because Windows 7 is on extended support and now close to EOL (end of life) where Microsoft will no longer support Windows 7.

  • gizzygal's avatar
    gizzygal
    8 years ago
    I’ve gone to update my nvidia Quattro and it says it is up to date. Also, I’ve only started having problems this week. It has worked for over a year with no problems.
    So what exactly do I need to do?

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