epotenzo5 Please force the game to run in DirectX 11 mode. Open the EA App, click Sims 4 > Manage > View properties, and add -dx11 to the command line box.
Separately, please disable Game Mode and Game Bar, both under Windows Settings > Gaming.
epotenzo5 Is there any pattern at all to the crashing, for example when you're in build mode or on a certain lot? Either way, I'd like to see a dxdiag. Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop. From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.
Hey, I've haven't notice any patterns however it will crash more often in build mode but if I just play in live mode it will still crash after about a hour or 2. I've tried different lots, worlds and everything the only connection is that it will crash after a around a certain period of time. I've attached my dxdiag file below for you to take a look at!
Community Manager
