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loacie4ever's avatar
loacie4ever
Seasoned Novice
8 months ago
Solved

My game won't even open, I've tried everything

So I've just gotten the sims about 4-5 days ago, and it has been working perfectly fine. I've even downloaded mods, and the game has been working perfectly fine until today.

Around the afternoon I was downloading some new mods to make gameplay a little cooler, and after I was done, I finally opened my game just to be met with it loading, but then just bringing me back to the EA app. I've tried everything: Deleting old or broken mods, getting rid of duplicates, deleting the ache files, uninstalling the app and reinstalling it, removing my WHOLE, I repeat WHOLLEEE  mods folder and starting the game, still, it didn't work. Can someone please help me before I go insane. I'll attach a video below.

  • loacie4ever​  There's no obvious issue in your dxdiag that would explain why Sims 4 isn't working.  So to cover a few potential problems at once, please create a new admin Windows account and try playing there.  Make it local, as in, don't link it to your Microsoft account or any email address.  You'll be able to (try to) open Sims 4 without reinstalling anything.

    If this works, but you want to fix the game in your main account, let me know.

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