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AsianMetal's avatar
AsianMetal
Seasoned Newcomer
10 months ago

Sims 4 keeps crashing

I've run into this issue where if I load into my main household (or any other ones), the game will load for several seconds, then crash to desktop. My older saves still work without any issues, but if I edit enough Sims in CAS, then make a new save, it will crash in the same exact way as my more recent saves did. I have deleted the localthumbcache several times, tested the saves with mods either removed outright or disabled, reinstalled the game and have verified the game's files, but nothing has worked. I have included my most recent crash log below.

7 Replies

  • AsianMetal​  If you have recent backups, created with "save as," is there a reason you can't use those?  It doesn't really matter whether the backups are the ones the game created or ones you made; the point is that you'd only lose some of your progress while avoiding the crashing issue.

  • AsianMetal's avatar
    AsianMetal
    Seasoned Newcomer
    9 months ago

    I always use "Save As" instead of "Save" when saving my game's progress. The only instances where I did use "Save" were accidental.

    As I said before, my older save files work perfectly, but if I do what I did in my original post, it will always crash, no matter what. 

    I tried the solution you gave me, and it didn't work.

  • AsianMetal  The game creates backups even if you don't, so you should have backups unless you deleted them manually at some point.  Or if you've been using "save as" instead of "save" and therefore creating new save slots, you might not have the automatic backups, but then you can use the older save slots.

    The point is, if you can get an older version of this save to work, you can play it forward and hopefully not see the same crashing.

    If you truly have zero copies of this save aside from your current one, things become more  complicated, but one step you can try is moving your household to a different lot in a different world.  Use a default EA-made lot at first (not one you've built or anything from the Gallery), and if the game works fine, you can try a saved build or a new one.

  • AsianMetal's avatar
    AsianMetal
    Seasoned Newcomer
    9 months ago

    puzzlezaddict  I tried playing as a different household, but the save still crashed. I also wasn't able to recover older versions of any of the problematic saves since they didn't have any backups to begin with.

  • AsianMetal's avatar
    AsianMetal
    Seasoned Newcomer
    9 months ago

    I still need help.  I probably should said it a little more clearly in my original post, but I have tested older saves with the mods folder removed and they work perfectly. I just want to be able to play The Sims and not have to worry about the game crashing.

  • AsianMetal  Sorry for the late reply.  Do you still need help?  If so, I'd like to see any new lastexception file (not a lastcrash, those are mostly indecipherable to non-EA people) you see around the time of a crash.  You'd need to delete its first line of text before uploading it.

    Please also clarify whether you've tested in currently-unaffected saves with your Mods folder removed.  It sounds like you might have, but if not, that would be the next step.