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o7yi6v4w9aal's avatar
o7yi6v4w9aal
Rising Newcomer
29 days ago

sims 4 keeps crashing!

I don't know y my game keeps crashing every time! it's driving me crazy, can somebody please help me? I've done just bout everything I've seen suggested, and it still crashes. IDK if this would be helpful I have just seen another post had posted it 

i dont have any mods or cc

Question how do I download ts4 to a Windows 7 computer?? 

3 Replies

  • Same for me, since a few weeks the game keeps closing alone, and no it can't be mods or cc related, I don't use those things. 

  • Me too. It's been crashing my laptop for the last 3 days. I've done the usual diagnostic checks (remove mods folder/update & repair game/update drivers etc...) but nothing has worked so far. So frustrating when I just want to play with the new pack.

  • o7yi6v4w9aal  Thanks for the dxdiag, which shows that your C drive is getting low on storage.  It's not critical yet, but I'd suggest clearing another 15 GB or so, if you can, in part because my other suggestion will eat into the free space.

    Please also increase the size of your computer's page file.  Here's how (option one):

    https://www.tenforums.com/tutorials/77692-manage-virtual-memory-pagefile-windows-10-a.html

    Set the minimum to 12288 and the maximum to 16384, and restart your computer.

    If you get another crash, please look for new errors in the Reliability Monitor.  Hit Windows key-R and enter "perfmon /rel" without quotes, and you'll see a chart of errors and updates with a column for each day.  Today is on the right.

    Look for an error that happened at exactly the time of your most recent Sims 4 crash.  If you find one, double-click it to see more details, then copy that info and paste it into a reply here.  If you don't see a new error, check back in an hour or so—the Reliability Monitor doesn't always update right away.

    azerty57150 cd0b6d8edf312b28  I would like to see a dxdiag from each of you as well.  Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop.  From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.