Sims 4 keeps freezing after Windows 11 update.

Question

I just recently got the newest Windows Update on my PC, and ever since, I’ve been unable to get onto Sims 4 or Sims 4 (Get Together). Everytime I go on the app, it just freezes, I can’t move my mouse or do anything, and I have to always turn off my laptop in order to get off it. Is there anyway to fix it? Please let me know.&nbsp;

jpkarlsen · Answer

ManJuve​&nbsp;Move your mods folder to your desktop and delete localthumbcache.package then test the game.

manjuve · Answer

I’ve done that. Nothing’s changed. It still freezes on the loading page.&nbsp;

jpkarlsen · Answer

ManJuve​&nbsp;Please post a DxDiag.

manjuve · Answer

I did. There’s no problems detected in the Diag.&nbsp;

jpkarlsen · Answer

ManJuve​&nbsp;Please post it here so I can have a look at it.

Forum Discussion

Sims 4 keeps freezing after Windows 11 update.

6 Replies

About The Sims 4 Technical Issues - PC

Community Highlights

[READ FIRST] Important Threads and Known Issues

DirectX 11 (DX11) for The Sims 4 - A Step-by-Step Guide

DirectX 11 Technical Issues and Feedback Thread

Recent Discussions

Deleting files from Onedrive

[CURRENT ISSUE] Several Issues after incomplete Installation

Game crashes randomly during gameplay

Game crashing continuously.

Sims won't do any commands on home lot