Sims 4 keeps on crashing
Every time I'm in build mode the game stops working and then it crashes. It all started from after the recent update, anyone else having this problem?
Forum Discussion
Source
The Sims™ 4
Summary
Stopped working
Date
1/21/2025 4:52 AM
Status
Report sent
Description
Faulting Application Path: C:\Program Files\EA Games\The Sims 4\Game\Bin\TS4_DX9_x64.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: TS4_DX9_x64.exe
Application Version: 1.112.481.1030
Application Timestamp: 675a3110
Fault Module Name: dxilconv.dll
Fault Module Version: 101.7.2308.24
Fault Module Timestamp: c27ae747
Exception Code: c0000005
Exception Offset: 000000000001a799
OS Version: 10.0.26100.2.0.0.768.101
Locale ID: 1033
Additional Information 1: e9a5
Additional Information 2: e9a5a82437eacaabb653b16557582131
Additional Information 3: 8eff
Additional Information 4: 8eff67980a03d2eb011c23dfc320ce9f
Extra information about the problem
Bucket ID: 60a2f5b1933eb318e294efa4e9900de8 (1338958480808087016)
@CartoonTrain94 That's exactly what I wanted. Please try forcing the game to run in DirectX 11 mode. Open the EA App, click Library, click Sims 4, select Manage, then View properties, and add -dx11 (with the hyphen) to the box under Advanced launch options. Click Save, and the game should open in DX11 mode, and you shouldn't see this type of crash anymore.
If you get a new crash, please look for a new error in the Reliability Monitor and share it just as you did this time. But make sure the error is actually new, based on the time stamp.
And it worked. Thank you very much for your help!!!
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- EA_Cade11 months ago
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