5 years ago
Sims 4 lag (2021)
Hello! So I have been trying to fix this lag for some days now... reading multiple posts about it and nothing seems to help. Here is the story: The sims open and work perfectly for a couple of minu...
@puzzlezaddict thanks for your response and sorry on the delay.
I did everything you suggested.
For the Restorehealth nothing happened.
For the scannow the message I got is attached. Looks like there was a mistake that was fixed.
There was a pending Windows update which I installed. After restarting, I cleaned the origin cache and repaired the game.
While repairing the game the CPU usage was fine with the base game (around 15% usage), when it started to repair the expansions it became very high, 85% max.
I had to restart the computed and load TS4. During the game the usage was low, no more than 30%.
The game worked fine with the new saves, so I felt comfortable on using the regular ones I play which were working fine as well.
I started adding the mods and cc slowly between saving and quiting the game trying to see if there was an issue and the game worked perfectly for aroung an hour, after that the lag came back, it desapeared when the sims were traveling though.
At some point none of the househoulds were loading and the error 102:7580a62e:de5baa8 was on the screen.
I removed the CC and mods but it didnt work, I had to launch the previous save file and it is working now, just the lag stills there.
@Daalia1 As long as Origin's CPU use stays low while you're playing, you don't have to worry about it. Having said that, 30% is a bit high, and you may be able to improve it by disabling a couple of services. Click Windows key-R, enter "msconfig" without quotes, click the Services tab, scroll down to the Origin Client Service and Origin Web Helper Service, and uncheck the box next to each one. Then restart your computer.
For the in-game lag, I'd like to know how your old saves run with no mods or custom content, or how your new saves run with all your mods and cc. (Or both, if you have the time to test.) The issue might be that your old saves are well-progressed, or it might be mods and cc, so testing them separately is crucial, especially since the problems don't show up immediately.
The error you're seeing is probably related to cc. It doesn't show up right away because you need to use the item(s) in question first, so if you made any changes between when your households would load and when they wouldn't, that's where to start looking.
Hello! It's me again
Just out of curiosity before I give up.
I did all the tests required.
In all scenarios the game had lag, with my main play with no mods, with a new save with mods. The only way it worked was with a new save with no mods or CC, not a single file, not even a CC hairstyle or a skin.
I ended up unistalling the whole thing (TS4 and all expansions) and reinstalled all again. It finally worked perfectly.
I put back my main save and it allowed me to play perfectly during the weeked, even with the mods and CC. Turns out the error with the code was because I deleted a baby, I just put her back in the household and the problem was fixed.
Today, after I loaded the game the problem with the lag came back 😢 it is unplayable again. Not sure if this might be the computer, the graphics card or anything else.. any chance this could be a software problem?
@Daalia1 There are plenty of other things to try before you give up. First of all, please let me know what antivirus you use, if any.
Please also do some hardware monitoring while you play. Download hwinfo from here:
https://www.hwinfo.com/download/
You don't need to install anything if you don't want to; just choose the Portable version, unzip it, and launch it from Downloads or wherever you want. (If you would like to install, be sure to click the green button, not the orange one.) Restart your computer, and don't open any other apps. Launch hwinfo, choose "sensors only," and click the icon that's a sheet of paper with a + sign to start logging. Save the file to your desktop for easy access later.
Wait five minutes, then launch Sims 4 and play for at least 20 minutes. Click the same button to end logging. Then upload the log to a third-party free filehosting site and link it here. Please leave it in .csv format, or if you use OneDrive to share, please compress it in .zip format instead.
Hello!
I do not use any antivirus, just the windows security.
Here is the link for the file - https://drive.google.com/file/d/12WZ8nOSQoi1E0HoN6LQ-0e5MjeyMAyr-/view?usp=sharing
If it provides any more clues on what is going on, the lag is now presenting more quickly.
At the begining after reinstalling the game it was not there, the second time I loaded the game it took like 30 mins to show up, now it's there since I open the househould. ☹️