Hey guys, So I recently bought a PC that came with a gtx 1060 6gb GPU and the performance with The Sims 4 is not that perfect. I run the game on ultra with uncompessed sim textures and I am getting fps drops from 70 to 40-50, especially in worlds like San Myshuno but also when I zoom out in small worlds like Glimmerbrook or Forgotten Hollow. Is this normal for my GPU? I didn't think The Sims 4 was such a demanding game. I run games like Final Fantasy XV on high settings so it really doesn't make sense. Can anyone help?My specs are: Win 10GPU: NVIDIA GTX 1060 6gbCPU: AMD Ryzen 5 2600225 GB SSDRAM: 16GB

@SimmerGeorge The frame rate depends on many things and one bottle neck can really affect FTS. You don't list your display device. If the display device is 60 FTS then anything over 60 FTS is dropped. It depends on the bandwidth of how your display device is connected. It depends on the video driver settings like triple buffering. It depends on how many backgrounds programs are running and what they are doing. It depends on the resolution you have the program set for. The higher the resolution the slower the frame rate. The more changes in a given frame requires more processing. The sims games do some post video card processing in software. Actually TS4 is less demanding then TS3 but performance is is only be as good as the weakest hardware bottleneck. When Windows operating system in installed the size of the page file that is created is based on the size of the system storage device. If you have a 1Tb conventional drive the page file would be larger then a 225Gb ssd. While a 128Gb ssd or even a 225 Gb ssd may not be large enough for a typical gaming rig if you don't know how to manage it. While a 128Gb storage device may be large enough for a business/student computer, IMO it is not large enough for the average gamer as today's games keep getting larger and larger. When users come to me for a computer one of the questions I ask is are you going to run games on this computer. If the answer is yes then the smallest system storage device would be 500Gb. With the price of ssds in free fall I see no sense to skimp on storage. Would you try 4K resolution with a VGA display? So to answer your question a tech will need to know ALL aspects of your system. First thought is I don't think the GTX 1060 is the issue. Have you tried running a graphics benchmark like 3Dmark?

@roberta591 Will the program just tell me how I compare to other video cards? 'Cause I could just google that. I googled the recommended card vs the one I have and mine is a lot faster. Also GeForce experience automatically sets my optimisation to "best visual quality" which means it detects I can run this game in ultra? It doesn't do that with more demanding games though.That just gives me the impression it is not the card, it's the game optimisation maybe.I have tried offline mode but it's kind of the same, still low frames with vsync on and with vsync off I get very visible screen tearing.

@SimmerGeorge The fps you've listed is somewhat low for an Nvidia 1060. The game itself has fps drops, including when there are a number of sims on the current lot or when you're playing in San Myshuno, because of how it's programmed, and that can't really be helped. But in theory, you should see fps more like 80 at its lowest and ranging much higher. So there's likely something else going on. Of course, higher fps doesn't help if your monitor can't display it, but you should definitely see a smooth 60 fps (if that's your monitor's refresh rate) with v-sync enabled. If you're up for some testing, there are a few things you can try, with v-sync disabled for now at least, so you see the true max fps. Please undo the GeForce Experience setting to optimize Sims 4; you can set your options manually. Disable Origin in-game as well: hover over your username, select Application Setting, then the Origin in-game header, and disable the first option at the top. Move your entire Sims 4 user data folder out of Documents\Electronic Arts and onto your desktop; when you launch the game, a clean folder will spawn with no content. (Don't add anything to this folder yet.) Set your graphics options to ultra if theyr'e not already, and disable post-processing. Test in fullscreen, windowed fullscreen, and windowed modes, both with your normal setup and with Origin and your computer offline. Don't run any other apps while testing. Let me know whether you see any improvement. If none of this makes much of a difference, please run a dxdiag and attach it to a post. https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

@SimmerGeorge Take your time; I'll be here whether it's a day or a week. Just make sure to tag me again.

@SimmerGeorge There are a number of Windows update errors in your dxdiag, and you're also one build behind the current one. That's not necessarily a problem—Windows 10 build 1903 is very much supported and shouldn't present any issues with Sims 3. But the update failures could be slowing down your system. Plus, a new Windows build (2004) will be released in a few days, so now's a good time to update to 1909. Please first run DISM and sfc to address any underlying errors that might be preventing Windows from updating properly. Here's how: Hit Windows key-X Choose either “PowerShell (Administrator)” or “Command prompt (Administrator),” whichever option is offered Inside the window that appears, copy and paste “DISM.exe /Online /Cleanup-image /Restorehealth” without quotes into the window, and enter The system will start validating soon. If it throws an error, please list it here After it reaches 100%, hit Windows key-X again Again, choose “PowerShell (Administrator)” or “Command prompt (Administrator)” Inside the window, copy and paste “sfc /scannow” without quotes into the window, and enter Post the message you receive here If sfc says it found corrupt files and was unable to repair some of them, please stop here. Otherwise, manually run any pending updates: restart your computer, hit Windows key-i, select Update & Security, and click the button to check for updates. If there are a number of them, it make take a few tries, with restarts in between, to run them all. When you're done running these updates, you can update to build 1909, if Windows didn't already download it and you don't have a good reason for staying on 1903. Please test the game again. If you still have low framerates, then yes, the next step is hardware monitoring, to test not only temperatures but the overall performance of the various components of your system. Let me know, and I'll post instructions.

Sims 4 Low FPS on GTX 1060 6gb | EA Forums

24 Replies

SimmerGeorge
Seasoned Ace
6 years ago
@puzzlezaddict Thank you soooo much for being unbelievably helpful. You're awesome.
If nobody else happens to be able to recommend anything I'll just accept your reply as a solution. I'll leave it open for now.
puzzlezaddict
Hero+
6 years ago
@SimmerGeorge Oh no, please don't think you need to accept my post as the solution. Definitely wait until this is fixed, or at the very least, there's a definitive explanation rather than maybe the AMD control software is throttling your CPU. There may be a way to address that issue, but I'm not going to recommend anything like the fixes I've read about without checking with someone who knows more than I do.
puzzlezaddict
Hero+
6 years ago
@SimmerGeorge I got that second opinion, and he had some thoughts. Please try playing in a clean boot, with any antivirus/firewall disabled. Please also make sure that there are no other apps or services running in the background: some, like MSI Afterburner and RivaTuner Statistics Server, or a certain lighting service, don't get disabled in a clean boot. But you should be able to see them running in the Task Manager.

https://www.windowscentral.com/how-clean-boot-windows-10

It's also a good idea to update the BIOS for your motherboard. According to the model number in your dxdiag, this is the correct board:

https://www.msi.com/Motherboard/support/B450M-PRO-M2

But please double-check to make sure you do in fact have a B450M Pro-M2, and not some slight variation on the name. Although MSI should prevent you from installing a BIOS meant for a different board, it could brick your system if you managed to do it anyway. Instructions for flashing a BIOS are on the download page.
SimmerGeorge
Seasoned Ace
6 years ago
@puzzlezaddictSo quick reply here. It's been a while and since you told me it could have something to do with the power supply I actually removed a kind of "electricity" protector I had my PC plugged in instead of the actual socket. I used it because we have a lot of power outages here and I was worried the were gonna burn my PC out so I plugged it in this power limiter to avoid that.
I removed it and plugged the PC in the normal socket. My FPS has increased by a good 10 more frames per second.
Bigger worlds (San Myshuno, Windenburg) still give my PC a harder time on ultra settings but I heard some places were not optimised well. Though I really believe is shouldn't be getting less than 40 fps anywhere with my card but maybe I'm wrong.

Now to your reply. I can not thank you enough for this. I have not yet done what you suggested but I had no idea how to update my bios and it is from 2019. I really wanted to know how so thanks for that. Do you think I can just download MSI Live Update to scan my PC for the right BIOS or does that cause issues?
I will try your suggestions if there is further improvement great. If not, I have already solved the problem partially by removing that electricity limiter. I will let you know if there are more improvements. I'll be careful with the bios don't worry I usually triple check everything.

You deserve a medal thank you!

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Sims 4 Low FPS on GTX 1060 6gb

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