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Anonymous's avatar
Anonymous
11 years ago
Approved

SIMS 4 MISSING ACTIVATION CODE

Hi,

I have bought Sims 4 and it came without an Activation Code/Serial Code/Product Code. I don't want to download a code generator as I think it's a bit too risky. Please help?

4 Replies

  • Anonymous's avatar
    Anonymous
    11 years ago
    Approved

    I bought it from Argos on a disk,

    thanks for replying, I hope you can help me further.

  • Anonymous's avatar
    Anonymous
    11 years ago
    Approved

    Hi please  me where to find the activation code

  • crinrict's avatar
    crinrict
    Hero+
    11 years ago

    There should be a paper with a code in it in the box.

    If there isn't. You have two options

    1. Take it back to the store and exchange it (Make them check in the store if the next box has one)
    2. Contact a game advisor. Have proof of purchase ready.

    Game advisors can be found through live chat.

    1. https://help.ea.com/en/contact-us/ 
    2. Click on the orange NEXT button
    3. Select a platform
    4. Click on the orange NEXT button
    5. Select a topic and describe your problem in a few words
    6. Click on the orange NEXT button
    7. Click Chat Now to chat with a Game Advisor

    In Details here: How to contact a Game Advisor using the new EA Help page