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kensonwilliams's avatar
4 years ago

Sims 4 missing household

Ive been playing the sims for years and have never had this problem. I opened the game like usual and clicked load game. There, I found my saved game that I always play with the household name and picture looking as expected. However, when the game loaded to go to the manage worlds starting screen, my household is gone. Ive looked everywhere in the gallery and library. Its so weird because i clicked on the now empty house that they all lived in and it looks exactly the same, inside and out, as when i last left it. I then tried to play a different household in that saved game (this household was related to my missing household) and when I clicked on the family tree of the related sim, its like the missing sims never even existed. They arent showing up anywhere. Ive looked at every question similar to mine but none of them seem to be the same. I didnt delete my household. This is the 4th generation of this family that ive worked so hard on. Someone please help 🙂

3 Replies

  • @kensonwilliams  We could try to investigate why this happened, but it's reasonably likely that too much of your sims' data is gone from the save for them to be recoverable.  Luckily, you can probably just load a backup version of this save, and you may get the household back while only losing a little bit of progress.  Here's how:

    https://sims4.crinrict.com/eng/2014/09/recover-backup-save-game/

    It's a good idea to make regular backups of your saves folder, or at least the saves you want to preserve, before doing anything else.  If this happens again, or you run into another issue whether in-game or on your computer, you'll be able to restore the backup with no harm done.  I'd suggest making a backup now, before doing anything else, and storing it on an external drive or with a free filehosting service, just something that's not on your computer itself.

  • kensonwilliams's avatar
    kensonwilliams
    4 years ago

    Thank you for the response! I do have backups of my saves and I'm just so confused because everything from the last saved game was still there, looking good, except for my household, which is just missing? Like huh?? This just sucks. I've tried recovering each save, I've tried repairing and updating the game and removing my mods. I've even went into my folders and spent hours removing individual saves to see if any of them are corrupt and I've just lost hope. Super frustrating.

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    4 years ago

    @kensonwilliams  So even the backup saves don't show your active household?  That's pretty strange.  If the sims are in Other Households, you could try moving them back to a house.  And if you use mods or are willing to try, you might be able to find the sims with MCCC and bring them back.  But that's all assuming there's enough data to recover the sims, which isn't certain at this point.

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