Sims 4 not launching through Steam/Cannot Uninstall app version
So here's how my problem started; I decided to change the quality of the Sims models with the in-game settings, changing stuff from low to high and all that to see what my computer could handle. It worked fine for awhile but then I got performance problems. So I decided to change it a bit more to see if that worked, and restarted my game. When I tried to open it back up, it crashed as soon as the title screen popped up, so I tried again and it did the same thing. So I decided to try and validate the game files through Steam to see if that would do anything. Turns out it made it worse as when I launch the game, it took a few seconds before kicking me back to the EA app and sent a "Game failed to launch." Error. When I checked it on the EA app, it showed what I attached. I didn't know how to uninstall the EA app version and all the guides I saw were for Origin or didn't fit my issue. So I uninstalled the steam version to see if that would count. It did not work. So now I'm asking here to see if anyone knows what to do.
@BetlViolet Please download Revo Uninstaller (the free version is fine) and see whether it finds a copy of Sims 4. If so, uninstall it:
- Put aside your Sims 4 folder in Documents\Electronic Arts and rename it to something that doesn't include the words "Sims 4."
- Launch Revo, select Sims 4 from the list, and click Uninstall.
- Once the game is uninstalled, select "Moderate" under "scanning modes," and click Scan.
- Review the list, in case there's something you want to save; otherwise, click Select All, and then Delete.
- Close Revo, and restart your computer.
While you're looking, see whether you have the Sims 4 CAS Demo installed, and if so, remove it.
Uninstall the EA App with Revo as well. I don't have instructions for that at the moment, but the process should be straightforward. Restart again when you're done.
Reinstall the EA App, then install Sims 4 from Steam if that's what you'd like to use or if you own DLC within Steam. Open the EA App before trying to launch Sims 4.
