Sims 4 Not Loading/ no mods
I keep having an issue with my game where it gets stuck on the loading screen after I hit load game. This was my latest exception thing:
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<report><version>2</version><sessionid>40e56deea7c486aa66481252</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2024-05-18 21:46:50</createtime><buildsignature>Local.Unknown.Unknown.1.106.148.1030-1.200.000.623.Release</buildsignature><categoryid>(AS)widgets.Dialog.dialogs::DialogContainer</categoryid><desyncid>40e56deea7c486aa66481252</desyncid><systemconfig/><screenshot/><desyncdata>TypeError: Error #1009: Cannot access a property or method of a null object reference. at widgets.Dialog.dialogs::DialogContainer/PositionChildren() at widgets.Dialog.dialogs::DialogContainer/Draw() at widgets.Dialog.dialogs::ConnectionDialog/RequestOrModifyDialog() at widgets.Dialog.dialogs::ConnectionDialog/Show() at widgets.Dialog.dialogs::ConnectionDialog/Show() at widgets.Dialog::DialogMain/HandleShowConnectionDialog() at olympus.io::CommunicationObject/Dispatch() at olympus.io::CommunicationManager/SendUIMessage() at olympus.io::CommunicationManager/SendUIMessage() at olympus.core::ConnectionManager/ShowConnectionDialog() at olympus.core::ConnectionManager/OnConnectionRequestFailure() at olympus.io::CommunicationObject/Dispatch() at olympus.io::CommunicationManager/SendUIMessage() rtim=6947165 Client Session Time: 69503.05 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x55924528 LoadingScreenActiveFlag: 1 Origin Version: 13,202,0,5715 Modded: True SystemInfo: Windows Vista 6.0.6002 GPU: Intel(R) UHD Graphics 620 igdumdim64.dll 27.20.100.8478, GUID: D7B78E66-7DE0-11CF-9252-82A5BBC2D635 </desyncdata></report>
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@Co073792 As a test, please try playing in a clean user folder. Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop, and when you launch the game, a clean folder will spawn with no content. (Your saves and other content will be intact in the folder you moved but temporarily not read by the game.) Don't add anything to the new folder yet; just let me know whether you can get far enough to start a new save and play in live mode for a bit.
If that doesn't help, please run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
