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Co073792's avatar
10 months ago
Solved

Sims 4 Not Loading/ no mods

I keep having an issue with my game where it gets stuck on the loading screen after I hit load game. This was my latest exception thing:  <?xml version="1.0" ?><root> <report><version>2</version><s...
  • puzzlezaddict's avatar
    10 months ago

    @Co073792  As a test, please try playing in a clean user folder.  Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop, and when you launch the game, a clean folder will spawn with no content.  (Your saves and other content will be intact in the folder you moved but temporarily not read by the game.)  Don't add anything to the new folder yet; just let me know whether you can get far enough to start a new save and play in live mode for a bit.

    If that doesn't help, please run a dxdiag and attach it to a post.

    https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

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