Forum Discussion

vixen2011's avatar
7 years ago
Solved

Sims 4 not loading then closing game.

So I hav even having issues with my game for some time now, to the point that I have purchased added stuff for my laptop to be able to actually play the game. I get past the mains screen where I deci...
  • kreatora's avatar
    kreatora
    7 years ago

    @vixen2011

    The problem is to the weak graphics card and too little RAM memory. Your graphics chip has too little memory and must use system memory. In this situation, the card and game are fighting for this memory with the Windows system, which also needs this memory. Windows and graphics chip always win and your game loses.
    You can try to lower the graphics requirements in the game options, but I'm afraid this will not help much.

    I don't work for EA