Sims 4 Not Opening through EA App
I am trying to open Sims 4 through EA and everytime I click play, it says it's launching like normal then it stops and nothing happens. Which is also usually normal, but I was able to sit around for ...
Forum Discussion
@FairClarity As a test, please try playing in a clean user folder. Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop, and when you launch the game, if it launches, a clean folder will spawn with no content. (Your saves and other content will be intact in the folder you moved but temporarily not read by the game.) Don't add anything to the new folder yet; just let me know whether you can get far enough to start a new save and play in live mode for a bit.
If this doesn't help, please run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
Hi I was having the same issue and removing the folder helped but would I have to just start over or is there a way I can get my saves back?
@KenzieWhite08 You can move your saves to the new Sims 4 folder, along with the Tray files (saved household sand builds), plus Screenshots and Recorded Videos if you care about those. It's best to move the files, not the folder they're in.
If you have mods or custom contnet you want to keep using, test those first, in the new folder, and discard any that prevent the game from working. If you have a lot of files to sort through, the 50/50 method can make the process much more efficient:
https://modthesims.info/wiki.php?title=Game_Help:Finding_Problem_Custom_Content#The_50.25_Method
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