11 years ago
Sims 4 not opening
I have been playing the sims 4 for the past few days (including today) and after the game was taking too long to load into a family (after 10 minutes the game was still trying to load into a househol...
Having the same problem! It doesn't open at all: whether I go through Origin or the desktop icon. Origin minimizes after I click on it, but then pops up again. I've repaired & checked for updates. I have some mods but nothing new before this started happening. Been going for about a week.
Hi
Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199
You won't loose anything. Just make sure to not delete any files and make a backup.
Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.
The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.
No, uninstalling the game does not usually remove your user files, that being mods, saves etc.