Sims 4 opening but immediately freezing
Hi yall so this has been going on for a long time now so I finally decided to ask here. I have both the EA app and steam, both of which have sims 4 downloaded and are directly connected (this is som...
xsdemon Please try the suggestion here (post 17):
https://answers.ea.com/t5/PC/Sims-4-Crashing-Freezing-Lag-Surface-Pro-7/m-p/13477590#M270800
If that doesn't help, try forcing the game to launch in windowed mode. Go into Documents > Electronic Arts > The Sims 4, open Options.ini, search for fullscreen , and set it to 0 (zero).
If that doesn't help either, please provide a dxdiag. Hit Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop. From there, you can attach it to a reply using the camera (Insert Media) icon included with the other formatting buttons.
